Software Alternatives, Accelerators & Startups

Ripcord VS Zendesk

Compare Ripcord VS Zendesk and see what are their differences

Ripcord logo Ripcord

A desktop chat client for Discord and Slack

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Ripcord Landing page
    Landing page //
    2023-10-08
  • Zendesk Landing page
    Landing page //
    2024-05-06

Ripcord videos

Motiv RipCord Flight | Full uncut ball review with BowlerX's JR Raymond!

More videos:

  • Review - Ripcord Code Red Drop Away Rest - product review!
  • Review - MOTIV Ripcord Bowling Ball Review Video

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Ripcord and Zendesk)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Group Chat & Notifications
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ripcord and Zendesk

Ripcord Reviews

We have no reviews of Ripcord yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Ripcord should be more popular than Zendesk. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ripcord mentions (43)

  • Too many Mac apps are being built with Electron
    That argument would hold more power if there wasn't an existing native client for Slack and Discord, made by one person, with all the features I needed, working with absolutely no lag and minimal resource use, working on MacOS, Linux, Windows. Unfortunately the development stopped, or I'd still use it. https://cancel.fm/ripcord/. - Source: Hacker News / 5 months ago
  • Ask HN: Recommendations for an alternative native chat client? (Slack, Discord)
    Https://cancel.fm/ripcord/ Used it before, worked OK. Now I use Matrix, so I don't need it anymore. Neat trick: AppImages are squashfs compressed filesystems, so they can have slow startup etc. Fix this with ./app.AppImage --appimage-extract, find the binary in the created folder and run that one instead, so that you pay the decompression cost only once. - Source: Hacker News / 6 months ago
  • Ask HN: Recommendations for an alternative native chat client? (Slack, Discord)
    Not sure if it still works (or will continue to work) but this might be what you're looking for: https://cancel.fm/ripcord/ I've also had fairly good results using gtkcord4, though it takes it little finagling to get up-and-running: https://github.com/diamondburned/gtkcord4. - Source: Hacker News / 6 months ago
  • A Slack clone in 5 lines of bash
    There are a bunch of features in slack beyond the core chat stuff, like: 1. Being connected to multiple communities and switching between them instantly this can be of course simply replaced by connecting to different servers in a tabbed terminal and use the terminal's built-in cmd-1/2/... shortcut, which happens to be the same as in slack. 2. Meta data about others, like their timezone or how to pronounce their... - Source: Hacker News / 12 months ago
  • I’m having some cpu performance issues and I’m wondering whether if it’s time to upgrade? Using a 2017 MacBook Pro 13inch.
    All three of these are web browsers (slack and vscode are built on electron) that are notoriously RAM-hungry. If you don't want to buy new hardware, switching to using the slack web-app or using a third party client like Ripcord will remove one of those browsers, and using an IDE that isn't a web browser would take out another. You may also find that another browser like Firefox uses less memory than Chrome. Source: about 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Ripcord and Zendesk, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dialog Messenger - handy and feature-rich enterprise multi-device messenger available for server or cloud – Slack-like, but not Slack-limited

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Done Hui - No need to switch between multiple pieces of software to get through the workday. CHATS: Communicate freely. CALENDAR: Know your team's availability, plan meetings. No more conflicts. TO-DOs: Stay on top of all projects. FILES: All files, one spot.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!