Roadtrippers Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Roadtrippers mentions (62)

• Do you have any SINGLE go-to site when planning your trips?

  I think it may be a fremium model now, but I've used Roadtrippers for week/weeks-long road trips in the US and eastern Europe. Source: almost 1 year ago

• Day 1 of our 2.5 month Road Trip across America to visit 31 National Parks in our RWD begins tomorrow! Wish us luck 🤙

  Also, if you're interested, try https://roadtrippers.com/ to find some of the fun road trip incidentals along the way. Source: about 1 year ago

• Map of the US for cross country scenic routes?

  Not exactly the same, but I've used this site before and liked it, just in case you don't actually have time for each of the lower 48 https://roadtrippers.com/. Source: about 1 year ago

• Any must see/stops along this route for a kid?

  Https://roadtrippers.com/ is a good resource for stuff like this. Plug in your destinations and it’ll give you suggestions for stops along your route, including oddities like “worlds biggest whatever”that may be off a highway in Kansas. Source: about 1 year ago

• Is there any road trip itinerary builder/guide for Europe, like roadtrippers?

  I live in Germany and will have a roadtrip across Germany and maybe some neighbor countries. I wonder if there is any website/app that can help me to plan? I found roadtrippers.com it doesn't show any places in Europe. :/. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago