We’ve designed the ROBIN Customer Service Success Program to give eCommerce and Retail brands everything they need to crush the competition with service.
The unique combination of our conversation engine with built-in KPIs, plus expert coaching, gets you where you need to be, quicker. From setup and data/system integration to goal-setting, monthly face-time with your dedicated customer success manager, annual reviews and reporting—we’ve got you covered.
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Based on our record, Clio seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Resume: https://www.linkedin.com/in/tvongaza/ Employee #1 at https://clio.com, saw them through 12 years of growth to 800+ employees & > $100m US/year revenue. Prior to that had own startup. Customer centric technologist with years in SR management roles, comfortable running teams of teams and interacting with executives and other stakeholders. Keeping an open mind of what is next - mostly having a lens to smaller... - Source: Hacker News / over 1 year ago
Look at clio.com We have law firm that switched to them From Prolaw/Elite and are happy with it. Source: over 2 years ago
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