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ROBIN Customer Service VS Labidesk

Compare ROBIN Customer Service VS Labidesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ROBIN Customer Service logo ROBIN Customer Service

The only Customer Service Success Program specifically designed for eCommerce and retail brands.

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • ROBIN Customer Service Landing page
    Landing page //
    2023-09-25

We’ve designed the ROBIN Customer Service Success Program to give eCommerce and Retail brands everything they need to crush the competition with service.

The unique combination of our conversation engine with built-in KPIs, plus expert coaching, gets you where you need to be, quicker. From setup and data/system integration to goal-setting, monthly face-time with your dedicated customer success manager, annual reviews and reporting—we’ve got you covered.

  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

ROBIN Customer Service videos

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Labidesk videos

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LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to ROBIN Customer Service and Labidesk)

ROBIN Customer Service

Labidesk

Customer Service
46 46%
Customer Service
54% 54
Customer Support
0 0%
Customer Support
100% 100
Data Dashboard
100 100%
Data Dashboard
0% 0
Help Desk
0 0%
Help Desk
100% 100

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What are some alternatives?

When comparing ROBIN Customer Service and Labidesk, you can also consider the following products

GlusterFS - GlusterFS is a scale-out network-attached storage file system.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

rkt - App Container runtime

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Apache ServiceMix - Apache ServiceMix is an open source ESB that combines the functionality of a Service Oriented Architecture and the modularity.

HelpDesk - The easiest help desk system for a team like yours.

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