Safety Culture VS Zoho Desk
Compare Safety Culture VS Zoho Desk and see what are their differences
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Safety Culture
EHS Insight
EtQ Reliance
Forms On Fire
Donesafe
SAI360
AuditBoard
Lumiform App
Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
More than 28,000 organizations use SafetyCulture flagship products, iAuditor and EdApp, to perform checks, train staff, report issues, automate tasks and communicate fluidly. SafetyCulture powers over 600 million checks per year, approximately 50,000 lessons per day and millions of corrective actions, giving leaders visibility and workers a voice in driving safety, quality and efficiency improvements.
Recent analysis by Forrester found that SafetyCulture’s flagship products provide a 214% return on investment for customers, and USD $3.6M in cost savings from operational improvements.
Customers of SafetyCulture’s award winning products include the likes of Shell, United Nations, Virgin Active, Cathay Pacific, Mars and BP Chargemaster.
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Safety Culture Zoho DeskNo features have been listed yet.
Our mission is to help companies achieve safer and higher quality workplaces all around the world through innovative, low-cost mobile first products.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Safety Culture should be more popular than Zoho Desk. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've used iAuditor from https://safetyculture.com/ in the past for site inspections/walkthrus pre-install. You could set up a form for maintenance visits. I'm not sure about integrating with your ticketing platform though. Might be worth a look. Source: over 1 year ago
Being a Chief Technology Officer (CTO) is one of the most important and challenging jobs in any company. But what’s it really like to be in this role? In this article, we’ll take a look at the life of the SafetyCulture CTO, James Simpson, his day-to-day responsibilities and plans to expand his service. We’ll also explore his framework for managing technical debt and what people can expect to see in his... - Source: dev.to / about 2 years ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
EHS Insight - The Best Value in EHS Software Available Today
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
EtQ Reliance - QMS integrates data to reduce risk and ensure compliance.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Forms On Fire - Forms On Fire provides a complete, customizable mobile forms and workflow system that is reliable and secure, works offline or online.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!