Software Alternatives, Accelerators & Startups

Salesforce Service Cloud VS ChurnTarget

Compare Salesforce Service Cloud VS ChurnTarget and see what are their differences

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

ChurnTarget logo ChurnTarget

ChurnTarget helps you reduce your SaaS churn by targeting customers that will soon churn. Using intelligent churn prediction, we will alert you on the customers that are at risk of churning, so you can reach out to them and prevent them from leaving.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • ChurnTarget Landing page
    Landing page //
    2020-11-25

Did you know that it is 5 times easier to sell a product to an existing customer than to a new prospect? Furthermore, it can costs up to 5 times more to acquire a new customer than it does keeping the existing ones! A lot of SaaS are putting tremendous efforts into customer's acquisition but face huge churns, without focusing on keeping their customers. 
 If you feel like too many customers are leaving your SaaS, without knowing what to do, the tool we developed is for you.

What is it?  ChurnTarget helps you detect your customers that may soon be leaving your SaaS. By doing this, you can reach out to them before they actually leave, giving you more time to convince them to stay. 


How does it work?  There's nearly no integration to be made to make it work. You have to gather your customer's information in an excel, and upload it to your dashboard on our website, and initiate your report. Machine Learning algorithms will then go through your data, and find links between previous churns to give you a list of the customers which are the most likely to churn in the following weeks. 


When will this be live?  This is still an early version but we expect it to be ready in the following weeks. If you're interested, you can already sign up and talk to us. We are looking for early users and feedbacks, to help us shape our product, according to your needs. We will be giving discounts for early users and people who gave us feedback.

ChurnTarget

$ Details
paid Free Trial
Platforms
Browser
Release Date
2019 November

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

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Category Popularity

0-100% (relative to Salesforce Service Cloud and ChurnTarget)
Help Desk
100 100%
0% 0
SaaS
0 0%
100% 100
Customer Support
100 100%
0% 0
Churn Optimization
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and ChurnTarget

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

ChurnTarget Reviews

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What are some alternatives?

When comparing Salesforce Service Cloud and ChurnTarget, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ChurnKit - Find out who removed your service from their website.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ClearBrain - Predict which users will upgrade or churn tomorrow.