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Salesforce Service Cloud VS Concord

Compare Salesforce Service Cloud VS Concord and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Concord logo Concord

Contract Management Software and unlimited Electronic Signatures. Reduce costs, maximize compliance & mitigate risk. Enterprise solutions available.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Concord Landing page
    Landing page //
    2023-07-10

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Concord videos

+ Add

2018 JORDAN 11 CONCORD REVIEW AND ON FOOT IN 4K !!!

More videos:

  • Review - Will Fitzhugh Discusses The Concord Review
  • Review - Air Jordan 11 Concord 2018 Review, Unboxing & On Feet

Category Popularity

0-100% (relative to Salesforce Service Cloud and Concord)

Salesforce Service Cloud

Concord

Help Desk
100 100%
Help Desk
0% 0
Document Automation
0 0%
Document Automation
100% 100
Customer Support
100 100%
Customer Support
0% 0
Contract Management
0 0%
Contract Management
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Concord. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Concord

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Concord Reviews

12 Best Contract Management Software 2022
Are you wondering how to manage large businesses’ relationships? Well, Concord is the solution you seek. Highly ranked companies use this contract management tool since it offers unlimited contracts, e-signatures, users, and several documents. Bulk uploads are also allowed hence securing all your business information in a single database.
Source: www.recruiterslineup.com
10 best free electronic signature apps to eSign PDF
Like other e-signature apps, you can use Concord for several use cases, including Sales, Legal, Procurement, and HR. The app offers nice features like template building, real-time editing, and approval workflows. Is there a catch? Concord is pricey.
Source: www.pocket-lint.com
Alternative products to HelloSign
ConcordFree e-signature, collaboration & contract managementWeb AppLegalTech413RecommendationsPillow JohnThis is what I've been using for years!Pillow JohnThis is what I've been using for years!Robin SinghviMy wife who is a filmmaker used this for getting NDAs and consent signatures from all her vendors and participants. SUPER easy to use, robust features and feature-rich,...
Source: www.producthunt.com

What are some alternatives?

When comparing Salesforce Service Cloud and Concord, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ContractWorks - ContractWorks provides secure and easy-to-use contract management software that helps you gain control of your contracts.

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