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Salesforce Service Cloud VS Cyberduck

Compare Salesforce Service Cloud VS Cyberduck and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Cyberduck logo Cyberduck

A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Cyberduck Landing page
    Landing page //
    2023-09-12

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Cyberduck videos

+ Add

How to Use Cyberduck FTP Client

Category Popularity

0-100% (relative to Salesforce Service Cloud and Cyberduck)

Salesforce Service Cloud

Cyberduck

Help Desk
100 100%
Help Desk
0% 0
FTP Client
0 0%
FTP Client
100% 100
Customer Support
100 100%
Customer Support
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Cyberduck. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Cyberduck

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Cyberduck Reviews

10 Best FTP Clients for WordPress Users (Mac and Windows)
Cyberduck doesn’t provide support for Linux, but Mac and Windows users find it rather simple to use and fast for transferring files to and from local and remote locations. Feel free to download the FTP client from the Cyberduck website or you have options for downloads on the Microsoft and Mac App Stores.
Source: kinsta.com
15 Best Rclone Alternatives 2022
Furthermore, Cyberduck integrates with Cryptomator – one of the rclone alternatives mentioned earlier. With the Cryptomator integration, you get access to extra features like filename encryption and file content encryption.
Source: rigorousthemes.com
7 Best FileZilla Alternatives to Use in 2022
Cyberduck offers a clean user interface which is very easy to use. Most of the web developers use Cyberduck FTP client. However, it is recommended for Mac users, which can be accessed for free. Using this app is completely free, and the users can donate to developers if they want to. This program works on Mac as well as Windows OS.
Source: techdator.net
6 FileZilla Alternatives for Safe File Transfers
While managing files can be challenging, searching for files with Cyberduck is easy and viewing them in Quick Look is as simple as pressing the spacebar. Cyberduck is also compatible with external editors, so you can open and edit files in any third-party editor. Whether you prefer TextWrangler, TextEdit, or Sublime Text, you’ll still be able to edit your files.
Source: www.dnsstuff.com
7 FileZilla Alternatives: What Type of FTP Client Are You Looking for?
Users today, like Cyberduck because it has a more modern look and is compatible with cloud services. While it is easy to use, Cyberduck doesn’t leave out the basics like search, resume, and drag & drop file management. Cyberduck is free to download and use, but they do ask for donations to help continue developing and supporting the product.
Source: www.exavault.com

Social recommendations and mentions

Based on our record, Cyberduck seems to be more popular. It has been mentiond 68 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

Cyberduck mentions (68)

  • Supabase Storage: now supports the S3 protocol
    Cyberduck: a cloud storage browser for Mac and Windows. - Source: dev.to / 3 months ago
  • Default" FileZilla download bundled with adware
    FileZilla has a long history with bundling spyware/adware with their primary installers. If you are looking for alternatives, check out Cyberduck. https://en.wikipedia.org/wiki/FileZilla#Bundled_adware_issues https://cyberduck.io. - Source: Hacker News / 4 months ago
  • Cloud storage
    Yes. You can choose exactly what you want to upload. The easiest way to do that is with a client program like Cyberduck (free) or Cloudberry Explorer ($). Source: 7 months ago
  • Why are there so many background permissions for one drive? Why are they unidentified? Anyone else like this? Im concerned about viruses
    You could try Cyberduck, I use it as a replacement for the Google Drive and Dropbox clients, it works with OneDrive as well. Source: about 1 year ago
  • Google Drive Headache/ Workaround
    I use cyberduck for this: https://cyberduck.io. Source: about 1 year ago
View more

What are some alternatives?

When comparing Salesforce Service Cloud and Cyberduck, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FileZilla - FileZilla is an FTP, or file transfer protocol, client. It lets individuals transfer single files or batches to a web server. For many years, FTP was the standard for website design. Read more about FileZilla.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WinSCP - WinSCP is an open source free SFTP client and FTP client for Windows.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Forklift - The most advanced dual pane file manager and file transfer client for macOS.

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