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Salesforce Service Cloud VS Octoparse

Compare Salesforce Service Cloud VS Octoparse and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Octoparse logo Octoparse

Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Octoparse Landing page
    Landing page //
    2023-09-09

Extract web data in 3 steps

  1. Enter website URL you'd like to extract data from
  2. Click on the target data to extract
  3. Run the extraction and get data

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Octoparse videos

+ Add

Create your first scraper with Octoparse 7 X

More videos:

  • Review - Web Scraping Amazon Products with Octoparse - Basics (PSC5)

Category Popularity

0-100% (relative to Salesforce Service Cloud and Octoparse)

Salesforce Service Cloud

Octoparse

Help Desk
100 100%
Help Desk
0% 0
Web Scraping
0 0%
Web Scraping
100% 100
Customer Support
100 100%
Customer Support
0% 0
Data Extraction
0 0%
Data Extraction
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Octoparse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Octoparse

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Octoparse Reviews

  1. I want to give this prodect a huge shout-out! It really works like a charm!

    I've been playing around with different scraping tools in the past month, trying to find the best one to help with my research project, and I have to say this new feature of auto-detection comes like a life-savor. I only need to give the software the link and it will auto-detect the content and build the crawler for me. I can even enjoy it with just a free plan!

Social recommendations and mentions

Based on our record, Octoparse seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

Octoparse mentions (3)

  • Thingiverse.com
    Octoparse.com might work, they have a very nice interactive tool + 14 day free trail. Source: over 2 years ago
  • How to Scrape and Export Products Data from Aliexpress
    These are no-code solutions for scraping websites. You don’t need any technical knowledge to scrape Aliexpress using these tools. Using advanced AI-powered click and scrape tools, you can get started scraping within seconds either locally or in the cloud. Choosing a good scraping tool can save you lots of money and time as well. Source: almost 3 years ago
  • Amazon web scraping
    I have always been able to extract data without any problems with Octoparse. It is also a very easy to use tool. Source: about 3 years ago

What are some alternatives?

When comparing Salesforce Service Cloud and Octoparse, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ParseHub - ParseHub is a free web scraping tool. With our advanced web scraper, extracting data is as easy as clicking the data you need.

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