Software Alternatives, Accelerators & Startups

Salesforce VS Mautic

Compare Salesforce VS Mautic and see what are their differences

Salesforce logo Salesforce

CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Mautic logo Mautic

Mautic is marketing automation software (email, social, & more).
  • Salesforce Landing page
    Landing page //
    2022-01-04
  • Mautic Landing page
    Landing page //
    2023-07-22

Salesforce features and specs

  • Customizability
    Salesforce offers a high degree of customizability, allowing businesses to tailor the platform to meet their specific requirements through custom objects, workflows, and apps.
  • Comprehensive Suite
    The platform provides a wide range of integrated tools for CRM, marketing, sales, service, and more, making it a one-stop solution for various business needs.
  • Third-Party Integrations
    Salesforce supports a vast array of third-party integrations, enabling businesses to seamlessly connect other applications and services they use.
  • User Community and Support
    Salesforce has a large, active user community and extensive support resources, including documentation, webinars, and a customer success team.
  • Scalability
    The platform is highly scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

Possible disadvantages of Salesforce

  • Cost
    Salesforce can be expensive, particularly for small businesses, as the pricing model includes various modules and add-ons that can add up quickly.
  • Complexity
    The platform's extensive features can make it complex and challenging to navigate, requiring significant training and a learning curve for users.
  • Customization Requires Expertise
    While Salesforce is highly customizable, making full use of this capability often requires specialized knowledge or hiring certified Salesforce consultants.
  • Performance Issues
    Some users have reported performance issues, particularly during peak usage times, which can impact business operations.
  • Overwhelming Options
    The sheer number of features and options available can be overwhelming, which can make decision-making and implementation time-consuming.

Mautic features and specs

  • Open Source
    Mautic is an open-source platform, which means you have full access to its source code. This allows for extensive customization and flexibility without the need for expensive licenses.
  • Cost-Effective
    Since Mautic is open source, you can use it without any licensing fees, which makes it a cost-effective solution for businesses of all sizes.
  • Extensive Features
    Mautic offers a wide array of marketing automation features including email marketing, lead management, social media integration, and analytics. This makes it a comprehensive solution for marketing teams.
  • Integration Capabilities
    Mautic can integrate with a variety of third-party applications through API, making it easier to connect with your existing tech stack.
  • Community Support
    Being open source, Mautic has a strong community of developers and users who contribute to its ongoing improvement and offer support.

Possible disadvantages of Mautic

  • Initial Setup Complexity
    The initial setup can be complex and may require technical expertise. For those without a technical background, this can be a hurdle.
  • Maintenance
    As an open-source solution, Mautic requires ongoing maintenance and updates, which can be time-consuming and may require specialized knowledge.
  • Limited Vendor Support
    Unlike commercial software, Mautic primarily relies on community support. This can be a drawback if you require immediate or professional support services.
  • Performance
    Depending on your server and how Mautic is configured, performance issues may arise, particularly when dealing with large volumes of data.
  • Learning Curve
    There is a learning curve associated with understanding and effectively using all of Mautic's features, which could require significant time investment.

Salesforce videos

Frustrated Review of Salesforce.com 2019 for Small to Medium Business

More videos:

  • Review - HubSpot vs. Salesforce
  • Review - Salesforce CRM - Detailed Review of The CRM Giant (2019)
  • Review - Independent Review of Salesforce CRM Software
  • Review - Salesforce CRM Review 2021 Small Business
  • Review - What is Salesforce (and why is it so good)?
  • Review - Salesforce Review 2023 | CRM Software Analyst's Pros/Cons [1/3]
  • Review - What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn

Mautic videos

What is Mautic?

More videos:

  • Review - Why Choose Mautic?
  • Review - Introduction - Mautic Marketing Automation

Category Popularity

0-100% (relative to Salesforce and Mautic)
CRM
84 84%
16% 16
Sales
79 79%
21% 21
Sales Workflow
67 67%
33% 33
Marketing Automation
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce and Mautic

Salesforce Reviews

  1. andreewikk
    super

    Salesforce is a powerful customer relationship management (CRM) platform, and I have been using it for business for several months now. Overall, I am pleased with the functionality and capabilities it provides.

    Pros: 1. Full customization - Salesforce allows you to adapt the system to any business needs. There are a huge number of customization tools, which makes it universal for different industries. 2. Powerful analytical tools - The platform provides excellent analytics and reporting capabilities. You can easily track the effectiveness of marketing campaigns, analyze customer behavior and build forecasts. 3. Interface - Despite the huge number of functions, the interface is quite intuitive and does not cause difficulties in mastering. Configuration and data management are easy to organize. 4. Integrations - Salesforce supports many integrations with other services and platforms, which simplifies work and allows you to use it in conjunction with other business solutions.

    Cons: 1. High cost - Salesforce can be expensive for small companies. The subscription price, plus additional costs for customization and support, can quickly become significant. 2. Steep learning curve — The sheer amount of functionality can make it difficult for newcomers to get their head around the platform. It takes time to master all of the features. 3. Sometimes feature-heavy — For smaller businesses, some of the features in Salesforce can be redundant and not always necessary. This can cause confusion as you work.

    Overall, Salesforce is a great platform for larger organizations and businesses that need to effectively manage customer data and automate processes. However, for smaller businesses, the cost and complexity can be a barrier. However, if your business is growing, Salesforce is a powerful tool for growth and scaling.


Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Salesforce offers fantastic security information software for service operators and agents alike. They get complete visibility into all incidents, customer data, and cases in a single workspace. This provides them with greater context to better deal with a problem. The platform proactively identifies security issues before the customer even notices them.
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
The main competitive advantage for Dynamics 365 over Salesforce is its integrated platform. Microsoft made several strategic changes in 2020 to challenge Salesforce in the cloud software market. Most companies use Microsoft’s productivity solutions, increasing Dynamics 365’s advantage over Salesforce. Dynamics 365 makes Microsoft the top Salesforce competitor. [4]
14 Best Copper CRM Alternatives to Use in 2022
Salesforce is a leading provider of CRM solutions occupying over 19.6% share of the global CRM market. It provides a powerful and integrated platform for sales, marketing, support, IT, and eCommerce. This unified access to all business data can be leveraged to deliver exceptional customer experiences. Salesforce can help make better business decisions and automate key...
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Price: Salesforce CRM can be tried for free. Sales Cloud has four pricing editions, Essentials (Euro 25 per user per month), Professional (Euro 75 per user per month), Enterprise (Euro 150 per user per month), and Unlimited (Euro 300 per user per month).

Mautic Reviews

Best 5 Free and Open-Source Email Marketing Software Tools
We have summarized the most powerful, analytical, and superlative along with being market competitive email marketing software tools that are GetResponse, DirectIQ, MailChimp, Mautic, and BlueMail respectively. These mentioned platforms empower and enable the business organizations to tap in masses according to their target audience, and conveniently target them, again and...
Source: linuxways.net
Top 10 Free Trial Marketing Automation Software
MAUTIC.ORG – Open Source Marketing Automation: Mautic. Mautic provides free and open source marketing automation software available to everyone. Free email marketing software, lead management software and more.
The 11 Best Marketing Automation Software Tools in 2020
Mautic is the only open-source marketing automation platform in this list. It's also a relatively new player, only founded in 2014. They've grown quickly, though, and are seemingly picking up steam with high tech companies.

Social recommendations and mentions

Based on our record, Salesforce seems to be a lot more popular than Mautic. While we know about 62 links to Salesforce, we've tracked only 5 mentions of Mautic. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce mentions (62)

  • Salesforce Development Company
    Pletra Technology is a prominent Salesforce Implementation and Development company with the expertise needed to drive Salesforce-powered change in your enterprise. Using the Salesforce.com platform effectively, our consultants can help clients provide innovation and value from customer operations. Source: almost 2 years ago
  • MyDMV Portal has a really suspicious address.
    Maybe I'm just paranoid, but this thing screams "phishing link" to me. Why is this not a subdomain of flhmsv.gov ? Why is it a dot com?? I'd heard things about there being malicious links inserted into legit websites through either a hack or browser malware. Just going to force.com also redirects to salesforce.com , which... doesn't answer any questions at all. Is it just... Like this, or is there something... Source: almost 2 years ago
  • Etrade hangs on login and other pages
    I noticed when I click on manage cookies there is salesforce.com and a few others that I am not sure what they are trying to do but I am sure they have nothing to do with trading. Source: almost 2 years ago
  • Creating a Salesforce Email Report
    Hello! I'm aware that Tableau can capture email activity with EAC. However, I'm looking to add a report within a Salesforce Dashboard. I've attempted to create a report on email messages following the resource on Salesforce.com. But, the results were minimal (657 all-time emails? Since 2017.) For clarity, not for List Emails, just 1-1 sent through Salesforce. Source: about 2 years ago
  • Freelance design contract offer - Regarding the "ownership of work product" - what is really owned? (What are your thoughts on this contract section?)
    It is a fintech company so I do not expect them to, for example, profit much from selling clothes, or posters with my work on it. However, they are interested in the style of branding, illustration and general design of this website https://salesforce.com/ which uses a lot of colourful and playful imagery / illustrations. Source: about 2 years ago
View more

Mautic mentions (5)

What are some alternatives?

When comparing Salesforce and Mautic, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

EspoCRM - EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

HubSpot CRM - Free CRM software for small businesses.

SugarCRM - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.