Software Alternatives, Accelerators & Startups

Scrapy VS Malcolm App

Compare Scrapy VS Malcolm App and see what are their differences

Scrapy logo Scrapy

Scrapy | A Fast and Powerful Scraping and Web Crawling Framework

Malcolm App logo Malcolm App

Customer self-service made easy
  • Scrapy Landing page
    Landing page //
    2021-10-11
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Scrapy

Website
scrapy.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Scrapy features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Scrapy videos

Python Scrapy Tutorial - 22 - Web Scraping Amazon

More videos:

  • Demo - Scrapy - Overview and Demo (web crawling and scraping)
  • Review - GFuel LemoNADE Taste Test & Review! | Scrapy

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Scrapy and Malcolm App)
Web Scraping
100 100%
0% 0
Customer Support
0 0%
100% 100
Data Extraction
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Scrapy and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scrapy and Malcolm App

Scrapy Reviews

Top 15 Best TinyTask Alternatives in 2022
The software is simply deployable via the cloud, or you can host the spiders on your server using Scrapy. Only the rules need to be written; Scrapy will take care of the rest to separate the facts. With Scrapy’s portability and ability to run on Windows, Linux, Mac, and BSD platforms, new features can be added without affecting the program’s core.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Scrapy seems to be more popular. It has been mentiond 95 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Scrapy mentions (95)

  • Analyzing Svenskalag Data using DBT and DuckDB
    Using Scrapy I fetched the data needed (activities and attendance). Scrapy handled authentication using a form request in a very simple way:. - Source: dev.to / 16 days ago
  • Scrapy Vs. Crawlee
    Scrapy is an open-source Python-based web scraping framework that extracts data from websites. With Scrapy, you create spiders, which are autonomous scripts to download and process web content. The limitation of Scrapy is that it does not work very well with JavaScript rendered websites, as it was designed for static HTML pages. We will do a comparison later in the article about this. - Source: dev.to / about 2 months ago
  • What is SERP? Meaning, Use Cases and Approaches
    While there is no specific library for SERP, there are some web scraping libraries that can do the Google Search Page Ranking. One of them which is quite famous is Scrapy - It is a fast high-level web crawling and web scraping framework, used to crawl websites and extract structured data from their pages. It offers rich developer community support and has been used by more than 50+ projects. - Source: dev.to / 7 months ago
  • Creating an advanced search engine with PostgreSQL
    If you're looking for a turn-key solution, I'd have to dig a little. I generally write a scraper in python that dumps into a database or flat file (depending on number of records I'm hunting). Scraping is a separate subject, but once you write one you can generally reuse relevant portions for many others. If you can get adept at a scraping framework like Scrapy you can do it fairly quickly, but there aren't many... - Source: Hacker News / 12 months ago
  • What do .NET devs use for web scraping these days?
    I know this might not be a good answer, as it's not .NET, but we use https://scrapy.org/ (Python). Source: about 1 year ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Scrapy and Malcolm App, you can also consider the following products

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

ParseHub - ParseHub is a free web scraping tool. With our advanced web scraper, extracting data is as easy as clicking the data you need.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Scraper API - Easily build scalable web scrapers

Zendesk Support - Social Customer Support and Help Desk and Ticketing