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Scratch VS Freshdesk

Compare Scratch VS Freshdesk and see what are their differences

Scratch logo Scratch

Scratch is the programming language & online community where young people create stories, games, & animations.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Scratch Landing page
    Landing page //
    2021-10-17
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Scratch videos

Scratch 3.0 Review: My Thoughts About Scratch 3.0

More videos:

  • Review - Numark PT01 Scratch Review
  • Review - Meguiar's scratch X 2.0 review

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Scratch and Freshdesk)
Kids Education
100 100%
0% 0
Customer Support
0 0%
100% 100
Game Development
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Scratch and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scratch and Freshdesk

Scratch Reviews

  1. TOO GOOD

    It is just awesome. you can make so many things WITHOUT A TEAM! If you are starting then this is an awesome place to start at.

    🏁 Competitors: Python, Java, Code.org
    👍 Pros:    Good UI|Remix|Works perfectly|100% free|Many, many languages

Top 15 educational software to streamline the learning process
Scratch lets students create interactive stories, games, and animations. The coding projects allow students to experiment and express their ideas, developing 21st-century skills like computational thinking and creativity. Scratch introduces students to programming, STEM and digital literacy in a fun way.
16 Scratch Alternatives
It can even permit anyone to access its junior program through which kids can learn how to make any app by taking their focus on the study related to programming. Scratch also comes with facilitating users with the permission to mix all the programming blocks so that they can create multiple characters for singing, jumping, dancing, moving, and more.
Coding Websites That Help Kids Learn Programming In A Fun Way in 2023
Scratch, created by MIT students, teaches coding by allowing students to create tales, games, and animations using programming blocks. There is a vibrant online community as well as a step-by-step tutorial to assist those who are just getting started. Students can also use an offline editor to revise their work. ScratchJr, a simplified version of the software, is targeted at...
20 Best Scratch Alternatives 2023
Unlike Scratch, Snap targets not only kids but also high school and college students. The platform provides a solution for serious computer science study, while Scratch focuses on just the basics.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Scratch seems to be a lot more popular than Freshdesk. While we know about 559 links to Scratch, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Scratch mentions (559)

  • HyperCard Simulator
    Dare I say, Scratch? https://scratch.mit.edu/. - Source: Hacker News / 8 days ago
  • Ask HN: Modern Day Equivalent to HyperCard?
    LiveCode is about the closest literal logical successor to HyperCard. https://en.wikipedia.org/wiki/LiveCode?wprov=sfti1 That said, I think Scratch is a better learning environment these days and you can develop workable apps in the style of HyperCard. There are plenty of tutorials, documentation, and examples to work from. https://scratch.mit.edu. - Source: Hacker News / 2 months ago
  • Screen-free coding for children: the xylophone maze
    And https://codecombat.com, which has been around for a while now. I think this paradigm (navigating a character using "move" function invocations) is good but kind of exhausts its usefulness after a while. I question whether my daughter learns coding this way or just is playing a turn based top down platformer. The most code like thing is when you use 'loops' to have characters repeat sequences of moves. I... - Source: Hacker News / 4 months ago
  • Ask HN: Yo wants to build a game, I'm lost. What can I do?
    +1 Scratch! My son started with it, then expanded into Roblox/Lua. Children can download other people's games and experiment there. Scratch also has pre-made art, sounds, music. https://scratch.mit.edu/. - Source: Hacker News / 6 months ago
  • Ask HN: Yo wants to build a game, I'm lost. What can I do?
    I am also going to highly recommend Scratch[1]. That is what got me into a programming around that age. You can even help him make a website to host his games on. [1]: https://scratch.mit.edu/. - Source: Hacker News / 6 months ago
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Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Scratch and Freshdesk, you can also consider the following products

Code.org - Code.org is a non-profit whose goal is to expose all students to computer programming.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Godot Engine - Feature-packed 2D and 3D open source game engine.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GDevelop - GDevelop is an open-source game making software designed to be used by everyone.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!