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Segment Personas VS NICE inContact

Compare Segment Personas VS NICE inContact and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Segment Personas logo Segment Personas

Customer data infrastructure

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Segment Personas Landing page
    Landing page //
    2023-04-17
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Segment Personas videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Segment Personas and NICE inContact)

Segment Personas

NICE inContact

Analytics
100 100%
Analytics
0% 0
Communication
0 0%
Communication
100% 100
Marketing
100 100%
Marketing
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Segment Personas and NICE inContact

Segment Personas Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Segment Personas and NICE inContact, you can also consider the following products

Segment - We make customer data simple.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ProfitWell Engagement - Free product usage analytics for teams who care about growth

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Exponea - Exponea Packages. Our happiest customers are medium and large-sized B2C companies that generate a major part of their revenue online. Their average Net Promoter Score® is over 60.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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