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Sellzone VS LiveAgent

Compare Sellzone VS LiveAgent and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Sellzone logo Sellzone

Sellzone is the web-based platform, designed and produced by Semrush, that provides the tools to run the store and sell the products on Amazon successfully.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Sellzone Landing page
    Landing page //
    2022-12-13

Sellzone toolbox is designed to help Amazon sellers make the most out of each Amazon product listing by influencing its visibility, traffic, and conversions. Sellzone is brought to you by the Semrush team, and its 12 years of experience in providing solutions for marketers.

Sellzone toolbox contains 7 tools:

  1. Keyword Wizard – Amazon keyword research tool enabling sellers to improve Amazon listing visibility by finding high-volume search terms to rank for.

  2. Traffic Insights – allows you to run reverse ASIN lookup, evaluate and compare Amazon organic and external traffic sources of any product listed on Amazon

  3. PPC Optimizer – helps Amazon sellers launch and manage their Amazon ads campaigns by building the semantic core and tracking the effectiveness.

  4. Product Research – identifies the most profitable products and categories to sell on Amazon, provides the FBA calculator, and shows the breakdown of Amazon fees associated with selling a particular product.

  5. Listing Quality Check - audits listing content for errors and provides advice on improving its performance.

  6. Split Testing - runs automated split testing of product pages, so you can find the best-performing parameters for your listings based on live test data.

  7. Listing Protection - monitors listings of your own or competing products and instantly alerts you of any changes via email or SMS.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Sellzone

Website
sellzone.com
Pricing URL
Official Sellzone Pricing
$ Details
freemium $50.0 / Monthly (Pro subscription plan)
Platforms
Web Browser Mac OSX Windows Google Chrome Firefox Safari Amazon
Release Date
-
Edit details

LiveAgent

Website
liveagent.com
Pricing URL
Official LiveAgent Pricing
$ Details
freemium $9.0 / Monthly (Small)
Platforms
Browser Android iOS
Release Date
2004 June
Edit details

Sellzone features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Sellzone videos

+ Add

A quick overview of Sellzone kit

More videos:

  • Tutorial - How to Optimize Amazon FBA Product Listings Using Sellzone
  • Review - SellZone laptop battery unboxing and review G400s
  • Review - Introducting: Sellzone! The 7 Core Features Amazon Sellers Need to Know About
  • Review - Sellzone Review – Amazon analytics tool #ciroapp
  • Demo - Sellzone Traffic Insights demo + Try Sellzone 1 month for $1

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Sellzone and LiveAgent)

Sellzone

LiveAgent

SEO Tools
100 100%
SEO Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
eCommerce Tools
100 100%
eCommerce Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Sellzone and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Sellzone and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sellzone and LiveAgent

Sellzone Reviews

13 Best Amazon Listing Optimization Tools 2022– Ultimate Guide
Sellzone is a comprehensive online marketing platform that provides Amazon sellers with the resources they need to improve and manage their overall e-commerce success and identify sales growth opportunities. Sellzone was created by Semrush
Source: boostmyecommerce.com
Top 10 Best Amazon Seller Tools for an Advanced Level
Sellzone is not only a tool for advanced brands. Sellers that just started considering selling on Amazon can use their Product Research tool to analyze which product will be more profitable and successful on Amazon.
Source: profitwhales.com
18 Free and Paid Helium 10 Alternatives for 2022
You can also upgrade to a better plan for a fairly low cost. The most comprehensive plan is $85/month. If you're not sure about a paid Sellzone subscription, you can try their 7-day trial and explore the pro plan features.
Source: www.bindwise.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing Sellzone and LiveAgent, you can also consider the following products

Sale Samurai - Sale Samurai is a web-based platform that provides the tools to manage the SEO of your e-commerce brand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Marmalead - Marmalead is the business platform that provides you with keywords that helps you to increase your customer engagement and boost your sale.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HammerTap - HammerTap is the platform that provides you the tool to run a successful store on the eBay marketplace.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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