Software Alternatives, Accelerators & Startups

ServerPilot.io VS LiveAgent

Compare ServerPilot.io VS LiveAgent and see what are their differences

ServerPilot.io logo ServerPilot.io

Centralized hosting control panel for Wordpress and PHP web sites

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • ServerPilot.io Landing page
    Landing page //
    2021-09-24
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

ServerPilot.io features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

ServerPilot.io videos

No ServerPilot.io videos yet. You could help us improve this page by suggesting one.

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LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to ServerPilot.io and LiveAgent)
Cloud Hosting
100 100%
0% 0
Customer Support
0 0%
100% 100
Hosting
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing ServerPilot.io and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServerPilot.io and LiveAgent

ServerPilot.io Reviews

Explore Top VestaCP Alternative: Find the Perfect Control Panel for Your Hosting Needs
ServerPilot delivers a dedicated platform centered entirely around the simplification of complex duties related to deploying and managing web applications on cloud servers. Its primary focus is directed towards websites and applications developed using PHP. Central to ServerPilot's strategy is a user-centered control panel, acting as a hub that enables users to smoothly...
Source: cyberpanel.net
10 Best cPanel Alternatives and Competitors in 2022 and Beyond
ServerPilot helps you create and manage WordPress sites by deploying a DO, AWS, Azure, or GC server. You can connect your server to ServerPilot, add SSL certificates, and keep your site secure.
Source: macpost.net
Top 8 best CyberPanel Alternatives
ServerPilot is a cloud control panel that hosts WordPress and other PHP websites. It is easy to host PHP sites on cloud providers like DigitalOcean with ServerPilot. Additionally, it provides an alternative to CyberPanel database options. ServerPilot is a hosted server management dashboard that makes managing servers simple. They have a U.S.-based support team that provides...
The Best cPanel Alternatives In 2021
ServerPilot is a SaaS solution that aims to make server management easy. It is specifically designed for people looking to host PHP-based applications and CMS platforms like WordPress. They also have a dedicated support team to ensure you get your server up and running without any issues.
CloudStick Review: How To Host WordPress with CloudStick?
ServerPilot offers WordPress and PHP optimized cloud hosting and cloud server management systems. It uses the advanced technologies to provide speed, security, and support. You can host PHP or WordPress sites on any cloud servers including DO, Google, and Amazon.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, ServerPilot.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServerPilot.io mentions (4)

  • Ask HN: What should I use instead of Heroku?
    For PHP https://platform.sh has got a lot of traction, but it's notc cheap especially for small apps. If you hadn't wanted the Docker-based backing I would suggest trying one of the services that automates setting up your VMs at AWS, DigitalOcean, Linode etc like https://forge.laravel.com/, https://runcloud.io/, https://serverpilot.io/, https://www.cloudways.com/ etc. - Source: Hacker News / about 2 years ago
  • Is it possible to run woocommerce on digital ocean?
    Check out serverpilot.io. Makes it easy as can be, and cheap too. Source: almost 3 years ago
  • Another Siteground GoGeek price increase compared to 2020 and 2019
    You may create/purchase a server from DigitalOcean/Linode/Vultr depending on your disk space utilization and install a control panel such as Cloudstick.io runcloud.io or serverpilot.io - the way I recommended would not increase your bill anymore. Source: about 3 years ago
  • What's better - cpanel or plesk
    Cpanel and Plesk are traditional control panels and Cpanel holds a major market share in hosting. For Cpanel, you may require CentOS and CentOS is in its final days. If you are looking for a modern lightweight ubuntu control panel, You can check out panels such as cloudstick serverpilot etc.. Source: over 3 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing ServerPilot.io and LiveAgent, you can also consider the following products

RunCloud - Hassle-free PHP web application & server management panel

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ploi.io - Stop the Hassle. Start deploi'ing. Use Ploi.io for easy site deployments. We take all the difficult work out of your hands, so you can focus on doing what you love: developing your application.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

cPanel - With its first-class support and rich feature set, cPanel & WHM has been the web hosting industry's most reliable, intuitive control panel since 1997.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.