Software Alternatives, Accelerators & Startups
Register | Login

ServiceNow Software Asset Management VS Alloy Navigator

Compare ServiceNow Software Asset Management VS Alloy Navigator and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceNow Software Asset Management logo ServiceNow Software Asset Management

Software can represent more than 20% of IT budgets and managing it can be complicated.

Alloy Navigator logo Alloy Navigator

Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.
  • ServiceNow Software Asset Management Landing page
    Landing page //
    2022-08-04
  • Alloy Navigator Landing page
    Landing page //
    2020-03-14

The ITSM Platform that Works for You

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters.

Features:

Out-of-the-box ITSM and ITIL Workflows

Address recurring issues, speed-up resolution times and increase productivity with out-of-box ITIL Processes (What is ITIL?). From Incident and Request Management to SLA and Configuration Management, we’ve got you covered.

Knowledge Managementdesigned for ITSM

Leverage a central repository of technical solutions for lower support costs, faster new staff on-boarding and improve customer satisfaction.

Integrated IT Asset Management

Discover, track and manage every asset in your IT environment for complete visibility over purchasing, costs, history and more.

Complimentary Network Discovery

Effortlessly gather an in-depth inventory of your entire network including computers, network devices, and installed software.

ServiceNow Software Asset Management features and specs

  • Integration Capabilities
    ServiceNow Software Asset Management integrates well with other ServiceNow modules and external systems, providing a seamless workflow across IT and business processes.
  • Centralized Visibility
    It offers a centralized dashboard to track, manage, and optimize software usage and compliance across the entire organization, assisting in making informed decisions.
  • Automated Processes
    The software automates many tasks such as license tracking, renewal alerts, and audit preparation, reducing manual workload and increasing efficiency.
  • Compliance Management
    It helps ensure compliance with software licensing agreements and provides insights into potential non-compliance risks, thus avoiding fines and penalties.
  • Cost Optimization
    ServiceNow's SAM identifies underused applications and redundant licenses, providing opportunities to optimize costs by reallocating resources or terminating unnecessary contracts.

Possible disadvantages of ServiceNow Software Asset Management

  • Complexity and Learning Curve
    New users may find the software complex, and its full potential often requires significant training and expertise to leverage all of its capabilities efficiently.
  • High Implementation Costs
    Initial setup and integration can be expensive, especially for small businesses, which may find it challenging to justify the costs compared to the benefits.
  • Customization Limitations
    While ServiceNow offers a range of features, some users may encounter limitations in customizing the software to specific needs without additional development resources.
  • Dependence on ServiceNow Ecosystem
    Organizations heavily invested in the ServiceNow ecosystem may find it challenging to integrate with non-ServiceNow products, potentially limiting flexibility.
  • Performance Issues
    Some users may experience performance issues, particularly in large deployments with extensive data, which can affect usability and response times.

Alloy Navigator features and specs

  • Comprehensive Asset Management
    Alloy Navigator offers a robust feature set for managing hardware and software assets, making it ideal for businesses that need detailed oversight of their IT inventory.
  • Customizable Workflows
    The software provides customizable workflows and automation, which can be tailored to fit the specific operational needs of different organizations.
  • Integration Capabilities
    It integrates seamlessly with other IT management tools and systems, enhancing its utility and providing a more cohesive IT management environment.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface, making it easier for IT staff to navigate and utilize its features efficiently.
  • Comprehensive Reporting
    The software includes extensive reporting capabilities, aiding in decision-making and providing insights into the IT landscape of the organization.

Possible disadvantages of Alloy Navigator

  • Cost
    Alloy Navigator may be cost-prohibitive for smaller businesses or organizations with limited IT budgets.
  • Complexity
    Given its extensive feature set, the software can be complex to set up and may require a steep learning curve for new users.
  • Performance
    Some users have reported performance issues, particularly when managing very large inventories, which can slow down operations.
  • Support
    While Alloy Navigator offers support, some users have indicated that response times can be slower than expected, which could be a drawback in urgent situations.
  • Customization Time
    While the customization options are a strong point, the time and effort required to fully personalize the workflows and settings can be significant.

ServiceNow Software Asset Management videos

+ Add

ServiceNow Software Asset Management

More videos:

  • Review - Software Asset Management | SAM Pro | ServiceNow Software Asset Management | SAMP in ServiceNow - 2

Alloy Navigator videos

+ Add

Service Customers Anywhere - Introducing the new Alloy Navigator Express

Category Popularity

0-100% (relative to ServiceNow Software Asset Management and Alloy Navigator)

ServiceNow Software Asset Management

Alloy Navigator

SaaS Management
100 100%
SaaS Management
0% 0
IT Asset Management
48 48%
IT Asset Management
52% 52
Monitoring Tools
40 40%
Monitoring Tools
60% 60
Procurement Management
100 100%
Procurement Management
0% 0

User comments

Share your experience with using ServiceNow Software Asset Management and Alloy Navigator. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow Software Asset Management and Alloy Navigator

ServiceNow Software Asset Management Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
ServiceNow Asset Management provides core asset management capabilities to manage your infrastructure, operations, and field services. It can track the financial, contractual, and inventory details of hardware devices and non-IT assets throughout their lifecycle. It is a robust tool that can help enterprises reduce software complexities, improve compliance, cut costs, and...
Source: infraon.io

Alloy Navigator Reviews

  1. Geoff
    Our team of 10 IT technicians has been…

    Our team of 10 IT technicians has been using Alloy Navigator for almost 5 years to manage our service desk and computer assets. The product is easy to use and highly customizable. When Alloy’s sales rep told me we would be able to tweak its business logic to our needs I thought that was just a marketing pitch and perhaps it would allow me to add new fields, set up data triggers, and customize email notification, pretty much like almost any other product on the market. I was in for a big surprise! Not only Alloy is capable of all of the above, but it also allowed us to add new business actions, each with its own unique data entry form and with completely custom logic. Talk about fitting like a glove! Today Alloy does everything we need – helps us track our laptops and workstations, convert email to tickets, handle level 3 escalations, monitor our internal SLAs, email out performance reports, and much much more. This wouldn’t be a complete package if it didn’t come with excellent training (oh, so invaluable!) and very personable customer support.

    👍 Pros:    User-friendly|Great customer support|100% customizable|Easy integration

What are some alternatives?

When comparing ServiceNow Software Asset Management and Alloy Navigator, you can also consider the following products

SnowSoftware - Snow Software are suppliers of Software Asset Management products and help optimizing licensing & minimizing compliance risk.

Zenworks - ZENworks 11 is comprised of four products that share a single, unified web-based management console...

Torii - SaaS Management Software.

Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.

SoftwareKey Licensing System - SoftwareKey System is a set of software development tools that help programmers implement copy protection, license activation and management, metering, eCommerce, and business automation.

Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

Loading...