Software Alternatives, Accelerators & Startups

Setapp VS Zendesk

Compare Setapp VS Zendesk and see what are their differences

Setapp logo Setapp

Your shortcut to prime apps on Mac, an App Store alternative

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Setapp Landing page
    Landing page //
    2023-04-29
  • Zendesk Landing page
    Landing page //
    2024-05-06

Setapp videos

Setapp Review: Does it Worth for $9.99 a Month?

More videos:

  • Review - Best Mac App of 2019! SETAPP
  • Review - Setapp Review: Features, Opinions & Pricing

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Setapp and Zendesk)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Setapp and Zendesk

Setapp Reviews

We have no reviews of Setapp yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Setapp might be a bit more popular than Zendesk. We know about 9 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Setapp mentions (9)

  • Apple Announces Changes to iOS, Safari, and the App Store in the European Union
    But developers can actually enlist their apps in both of these "stores" (setapp is subscription based) which probably increases their potential revenue. [0]: https://setapp.com/. - Source: Hacker News / 5 months ago
  • Apple Rejects the Hey Calendar from Their App Store
    In a lot of neighborhoods that's exactly what it does. Also, you can shop for iOS apps in other places, like https://setapp.com/. - Source: Hacker News / 6 months ago
  • The End of the Subscription Era Is Coming
    Https://setapp.com is one example of a service that does bundling, albeit by offering what seems to be the full features of many things for a single subscription price (instead of your thought of a subset of features). It's not clear to me whether all of the apps offered are subscription-based, though. It's a model I'd be more willing to try than subscriptions to individual apps, although its OS and app offerings... - Source: Hacker News / 10 months ago
  • PDF Reader Pro vs PDF Expert, Which is the best PDF editor to buy and why?
    I can't say that it's the best solution, but I use Nitro PDF from Setapp https://setapp.com/. Source: about 1 year ago
  • If it goes somewhere, it’s a link. If it does something, it’s a button
    There's also Sizzy (https://sizzy.co). It's available standalone, but it's also included with a Setapp subscription (https://setapp.com — Mac app subscription service). - Source: Hacker News / over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Setapp and Zendesk, you can also consider the following products

Konfigure - APARTMENTS | VILLA | WORKSPACE | RETAIL

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Metavine Platform - Metavine Platform is a comprehensive Platform-as-a-Service that help businesses build agility and compete effectively in the digital world by enabling them to iterate and create apps quickly.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Code VAUCH - Code VAUCH is a powerful code generator tool that allows you to effortlessly create codes in order to meet your business needs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!