Software Alternatives, Accelerators & Startups

ShapeShift VS Intercom

Compare ShapeShift VS Intercom and see what are their differences

ShapeShift logo ShapeShift

Buy cryptocurrency instantly without the need of an account.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • ShapeShift Landing page
    Landing page //
    2023-08-05
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

ShapeShift videos

ShapeShift Exchange Review 2020 - Beginners Guide

More videos:

  • Review - Shapeshift's New Platform Review (2020_ Plus, FREE KEEPKEY Giveaway!!
  • Review - Goodbye ShapeShift, They've Turned To The Dark Side

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to ShapeShift and Intercom)
Crypto
100 100%
0% 0
Customer Support
0 0%
100% 100
Cryptocurrencies
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ShapeShift and Intercom

ShapeShift Reviews

We have no reviews of ShapeShift yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, ShapeShift should be more popular than Intercom. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ShapeShift mentions (14)

  • How Web3 Decentralization Can Dismantle Big Tech Monopolies in 2024
    Key funding DAOs such as BitDAO, ShapeShiftDAO, and FlamingoDAO bankroll Web3 projects spanning areas neglected by traditional VCs, like public goods development. - Source: dev.to / 5 months ago
  • Borrowing USDC with FOX: A Guide
    ShapeShift is a cryptocurrency exchange founded in 2014. After being pressured by regulations to add KYC requirements in 2018, ShapeShift decided to transition into a KYC-less self-custodial DEX with zero fees. Shapeshift works as a DEX aggregator, selecting the DEX route that costs the least to the user. Its platform also features an interface to access and control DeFi investments, and integration with fiat... Source: over 1 year ago
  • ElasticSwap-ShapeShift and Mainnet
    FOXy is the first yield bearing elastic supply token launched by the ShapeShift community, but the opportunity for cooperation on future innovative token pairs and innovation in the broader elastic supply space are endless. Not to mention, ElasticSwap will be fully integrating with the ShapeShift trading platform. Source: about 2 years ago
  • Product & Creative Services Looks to Continue Growth for the DAO & Retain Talent
    Benefits of this proposal passing: - Proposed Feature Product Roadmap for the DAO, encompassing: ShapeShift Mobile, current web app, new open-source web app, shapeshift.com, and other products the ShapeShift DAO launches - Feature specs for prioritized features including goals, success metrics, and acceptance criteria - UI/UX for each prioritized feature. - Front-end development - Reporting on product KPIs... Source: over 2 years ago
  • Why you should turn on whitelisting on your exchange. For the new guys and anyone who just hasn't thought of this scenario.
    The cheapest hardware wallet I have found for this is KEEPKEY for $10. I also own ledger and trezor. Keep key software shapeshift web interface is not great. However in combination with ELECTRUM I do like it. I just don't use their shapeshift.com web interface. There are probably other software wallets it works with as well. Source: over 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing ShapeShift and Intercom, you can also consider the following products

changelly - Exchange alternative cryptocurrencies.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SimpleSwap.io - SimpleSwap is an instant cryptocurrency exchange without sign-up and upper-limits.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SideShift AI - SideShift AI is an AUTOMATED COIN SWAP that allows USERS to swap between 20+ cryptocurrencies.

Drift - A messaging app that helps you grow your business.