Software Alternatives, Accelerators & Startups

Shipped.club VS LiveAgent

Compare Shipped.club VS LiveAgent and see what are their differences

Shipped.club logo Shipped.club

Launch your product within hours. And make money. Save 60+ hours and $1000+.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Shipped.club
    Image date //
    2023-12-06
  • Shipped.club
    Image date //
    2023-12-06
  • Shipped.club
    Image date //
    2023-12-06
  • Shipped.club
    Image date //
    2023-12-06
  • Shipped.club
    Image date //
    2023-12-06
  • Shipped.club
    Image date //
    2023-12-06

Save 40+ hours with:

πŸ–ΌοΈ Predefined landing page, waitlist, pre-sale, affiliate program πŸ€– Fullstack development (Next.js) πŸ™‹β€β™‚οΈ Authentication (NextAuth) πŸ“₯ Email (Mailchimp, Loops, AWS SES, SendGrid, and more) πŸ›‘οΈ Database (Prisma.js) 🎨 Styles & UI Kit (TailwindCSS & ChakraUI) πŸ’° Payments (Lemon Squeezy)

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Shipped.club features and specs

  • Collect payments: 4 hours saved
  • Authentication: 10 hours saved
  • Emails: 4 hours saved
  • Database ORM: 6 hours saved
  • SEO: 6 hours saved
  • Styles & UI Kit: 18 hours saved

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Shipped.club videos

Shipped β€” Next.js Startup Kit

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Shipped.club and LiveAgent)
Boilerplate
100 100%
0% 0
Customer Support
0 0%
100% 100
React
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Shipped.club and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

Shipped.club's answer

Shipped is a battle-tested Next.js boilerplate, used by the founder to launch 5 products in the last two years. It includes customized landing pages, waitlist, pre-sale (with lifetime deals), and affiliate program. It also gives you access to a Discord community of shippers, to share your journey and get support. It's simply the easiest way to launch your product.

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

Shipped.club's answer

Shipped is for indie makers, developers, designers. But in general, to anyone who's looking to launch his product idea in a few days.

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

Shipped.club's answer

The founder, Luca, is a professional software engineer turned indie hacker and solopreneur. Luca shipped 5 products in the last 2 years and wanted a way to ship new ideas even faster. So he thought of building a startup kit, and making it available to other people as well, to have the same advantage.

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

Shipped.club's answer

Next.js and React. NextAuth for the authentication (Magic Link + 60+ social logins, like Google, Facebook, Twitter, Apple, and more). Integrations with Mailchimp and Loops (but extendable to integrate any email service) Collect payments with Lemon Squeezy (Merchant of Records). Database ORM with Prisma.js which simplifies the schema definition and querying the databases (Postgres, MySQL, MariaDB, SQL Server, MongoDB). SEO tags are made easy, and sitemap out of the box. Styles and UI KIt with TailwindCSS and ChakraUI.

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Shipped.club and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Shipped.club and LiveAgent

Shipped.club Reviews

  1. The best way to ship faster!

    With Shipped I was able to launch my waitlist in half a day.

    This is simply a game changer!

    πŸ‘ Pros:    Easy to use|Flexible|Great documentation
    πŸ‘Ž Cons:    Overwhelming for first time user

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    πŸ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    πŸ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Shipped.club seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Shipped.club mentions (4)

  • Thoughts on Paid Next.js Template/Boilerplate
    - https://shipped.club/?aff=zXRYe It is quite balanced, with a rich set of features and landing page components, and it also includes a Chrome extension, all at a relatively affordable price. - Source: Hacker News / about 6 hours ago
  • 6 Profitable Micro SaaS Ideas in 2024
    If you want to ship your product very quickly, you might be interested in my Next.js Startup Boilerplate β€” Shipped.club β€” 200+ devs are already shipping faster using it. - Source: dev.to / about 1 month ago
  • Ask HN: What's the best SaaS starter kit for indie makers?
    Stay away from https://shipped.club. Even the founder (OP) doesn't want to use it. - Source: Hacker News / 4 months ago
  • 10 lessons learned with 7 SaaS products and $137k+ in total revenues
    That’s how Shipped.club was born, a lean Next.js Boilerlate designed for indie hackers and solo entrepreneurs to build and launch products, validate them, and generate revenues β€” in a few days. - Source: dev.to / 6 months ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Shipped.club and LiveAgent, you can also consider the following products

SaaS King - Launch your startup in hours with the fastest SaaS boilerplates. Landing page, authentication, database, payment integration, APIs, emails, SEO and more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Divjoy - The React codebase generator.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SaaSykit - SaaSykit is a SaaS starter kit (boilerplate) that helps you build and launch your SaaS product faster.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.