Software Alternatives, Accelerators & Startups

ShippingEasy VS Zendesk

Compare ShippingEasy VS Zendesk and see what are their differences

ShippingEasy logo ShippingEasy

ShippingEasy is just that: Shipping made easy. Process orders, automate shipping, get discounted rates, and optimize your entire shipping process.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • ShippingEasy Landing page
    Landing page //
    2023-04-16

Simplify and speed up the amount of time it takes to ship out orders by:

⋅⋅Phone, email and chat support to help you 7am-7pm every business day ⋅⋅Processing orders from Shopify, Amazon, Etsy, eBay, and many other selling channels all from the ShippingEasy app ⋅⋅Eliminating the need for copy/paste of addresses and order information forever ⋅⋅Automatically updating order status back to any of your other selling platforms ⋅⋅Auto-populating customs forms and simplifying international shipments ⋅⋅Printing labels in batches or 1 by 1 - we support your workflow

Manage orders and inventory with Inventory Management

⋅⋅Two-way syncing for inventory, including FBA—update stock levels in your online store and anywhere else you sell online in real time ⋅⋅Create, send, and update purchase orders—auto-populate purchase orders, track their status, and more

Robust shipping features give you more options for customers, including:

⋅⋅Automatically email your customers a tracking # in real time ⋅⋅Automated Emails and pre-built email templates to earn reviews and repeat business ⋅⋅*Beautiful customized packing slips, branded and in color, or print packing slips on 4"x6" shipping labels

  • Zendesk Landing page
    Landing page //
    2024-05-06

ShippingEasy videos

ShippingEasy Reviews - Tutorial

More videos:

  • Tutorial - How to Ship Using ShippingEasy

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to ShippingEasy and Zendesk)
Shipping and Tracking
100 100%
0% 0
Customer Support
0 0%
100% 100
Shipping
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using ShippingEasy and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ShippingEasy and Zendesk

ShippingEasy Reviews

We have no reviews of ShippingEasy yet.
Be the first one to post

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than ShippingEasy. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ShippingEasy mentions (3)

  • Desktop Shipper or Stamps.com?
    However, it turns out that ShippingEasy.Com is actually owned by Stamps.Com. I really can't explain the difference. But in spite of the fact that they are owned by the same company, shippingeasy.com works, and stamp.com does not. Source: almost 3 years ago
  • Cannot purchase next day air label from UPS or FEDEX.COM
    Are both websites down? Is there a third party shipping service than will allow me to purchase next day air shipping label and pick up? I tried shippingeasy.com but it gives me errors when trying to create as UPS account. Source: almost 3 years ago
  • Shipping recommendations
    You should look into shippingeasy.com, they were bought by stamps.com! Source: over 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing ShippingEasy and Zendesk, you can also consider the following products

ShipStation - Seamless eCommerce shipping fulfillment software. Wherever you sell, however you ship, ShipStation can help. Auto order import, batch label print, & more!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Stamps.com - Stamps.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Shippo - Shipping, easy and affordable for everyone. A set of unified APIs and tools that instantly enables you to ship your goods internationally

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!