Software Alternatives, Accelerators & Startups

Shufti Pro VS Zendesk

Compare Shufti Pro VS Zendesk and see what are their differences

Shufti Pro logo Shufti Pro

Shufti Pro offers AI-based KYC and AML screening solutions empowered with biometric authentication.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Shufti Pro Landing page
    Landing page //
    2023-10-09

Shufti Pro is an excellent identity verification services provider that offers SaaS products which includes KYC/AML & KYB screening, biometric authentication, 2-factor authentication, video KYC and ongoing KYC/AML screening. It works on a RestFul API and even have an Auto Code Generator that can give you exact code that you need to integrate with your pre-existing system. Some of the features of Shufti Pro that make it an excellent choice 15 Days Free Trial Real-Time Verification Results Available in 230+ Countries Pay As You Go and monthly commitment pricing models Auto Code Generator No Minimum Verification Volume Required Free Geolocation data for each Verification Customized solutions

Shufti Pro has a global scope and has verified people in over 230 countries of the world. Its restful API ensures that it can integrate easily with any pre-existing online portal, mobile application, and website.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Shufti Pro

$ Details
Free Trial
Platforms
Browser Android Windows iOS REST API PHP JavaScript Python Firefox Chrome OS Internet Explorer

Shufti Pro features and specs

  • Easy to Set-up and use: API Integration
  • Free Trial: 15 day free trial
  • Integrations: Restful API, iOS SDK, Android SDK
  • Global scope: verified people in 230+ countries and territories
  • Fastest verification : Identity verification in 15-60 seconds

Zendesk features and specs

No features have been listed yet.

Shufti Pro videos

KYC Know Your Customer & AML Service | Shufti Pro

More videos:

  • Review - Shufti Pro KYC Verification & AML Compliance
  • Review - Face Verification by Shufti Pro - Liveness Detection for KYC & Identity Verification

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Shufti Pro and Zendesk)
Identity Verification And Protection
Customer Support
0 0%
100% 100
Security & Privacy
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Shufti Pro and Zendesk

Shufti Pro Reviews

Discover the Top 5 Identity Verification Providers in 2023
Shufti Pro provides dependable customer identity verification software that includes document verification, biometric screening, electronic ID verification, and facial recognition to ensure reliable and accurate identity checks. It delivers global coverage and enables companies to scan a user's identity across different regions, complying with local regulations.

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Shufti Pro. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Shufti Pro mentions (1)

  • New B2Core Collaboration with Shufti Pro, a Leading KYC provider
    We and our colleagues at B2Broker, are thrilled to announce that our platform, B2Core, formed an alliance with Shufti Pro, a leading AI-powered identity verification service. Because of this agreement, our B2Broker customers will be able to expedite the identity verification process, making it more comfortable and accessible than ever before. Source: about 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Shufti Pro and Zendesk, you can also consider the following products

Onfido - Onfido is the data-driven platform for intelligent background checking.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Veriff - Smart and scalable identity verification.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sumsub - One verification platform to secure the whole user journey

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!