Based on our record, Signal should be more popular than osTicket. It has been mentiond 180 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Just so you know: https://grapheneos.org/ and https://signal.org/ do exist! - Source: Hacker News / 4 months ago
Signal works the same but without the user tracking from Meta/Facebook. Many people use it as well but I'm surprised that a majority sticks to WhatsApp. Source: 7 months ago
A question I often get is "Well are my text messages safe" The short answer is... Maybe? Depends on what type of phone you use, your carrier, and a bunch of other factors. One way to avoid this is to use an end-to-end encrypted text service like Signal if that is a concern of yours. VERY IMPORTANT NOTES: Telegram and WhatsApp are not secure. The way to think of this security is that if is retained by a server... Source: 7 months ago
The linked page is on signalusers.org, but Signal's regular home site is https://signal.org/. I'm looking all over signal.org for some link from there to signalusers.org, as that would make me more relaxed about the authenticity of the latter -- i.e., that it really is run by the same people who run signal.org. Yes, maybe I'm being paranoid. But we're talking about an app whose whole purpose is secure... - Source: Hacker News / 8 months ago
WhatsApp and Signal: Of course I’m going to conclude with the point to point encrypted communication apps Signal and WhatsApp. Most of our clients around the world communicate in these apps more than they make phone calls or send emails. Set up an account in each app and start leveraging the text, photo, phone and video features to have easy and fast conversations with your global contacts. See https://signal.org... Source: about 1 year ago
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 10 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 12 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
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