Software Alternatives, Accelerators & Startups

Signal VS osTicket

Compare Signal VS osTicket and see what are their differences

Signal logo Signal

Fast, simple & secure messaging. Privacy that fits in your pocket.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • Signal Landing page
    Landing page //
    2023-07-20
  • osTicket Landing page
    Landing page //
    2023-04-21

Signal videos

Why We Should All Be Using Signal Messenger

More videos:

  • Review - WhatsApp vs Telegram vs Signal: Which is the BEST?!
  • Review - THE SIGNAL: explained

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to Signal and osTicket)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Group Chat & Notifications
Help Desk
0 0%
100% 100

User comments

Share your experience with using Signal and osTicket. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Signal and osTicket

Signal Reviews

20 Telegram Alternatives to Chat With in 2024
Signal is not a broadcasting app (although it does have a stories feature), nor is it a community-building app. It's a simple messaging Telegram alternative for those wanting to chat with friends.
10 Best Telegram Alternatives in 2024
Signal is an alternative Telegram app which was first developed in the year 2014 by Moxie Marlinspike and Brian Acton, Signal was launched after whatsapp and after its launch various organizations shifted their work to Signal from Whatsapp due to its highly secured and safe features than any other app.
Top 10 Apps like Telegram for Android and IOs [2023]
Signal is a messaging program that offers all the features you would anticipate from a modern instant messaging app, with a heavy focus on privacy. Signal is one of the safest messaging apps on the market thanks to its open-source architecture, end-to-end encryption, and commitment to never accumulating user data. If you're seeking secure apps like Telegram, Signal's...
The best WhatsApp alternatives for 2023
Signal's open-source end-to-end encryption protocol is also used by WhatsApp, so you'll be getting WhatsApp's security without Facebook's involvement. The Signal app regularly conducts security audits on its software as well, and manages to combine that security with a user-friendly interface that even your technophobic uncle could manage.
The 7 best apps you can use as a WhatsApp alternative
If you're looking for the strongest security in a WhatsApp alternative, Signal is probably what you need. The app leans hard into privacy with complete end-to-end encryption for voice, video, and text conversations when you chat with other Signal users. And the company behind Signal is a US-based non-profit organization that has no profit incentive to sell your data. You can...

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, Signal should be more popular than osTicket. It has been mentiond 180 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Signal mentions (180)

  • WhatsApp forces Pegasus spyware maker to share its secret code
    Just so you know: https://grapheneos.org/ and https://signal.org/ do exist! - Source: Hacker News / 4 months ago
  • What are you shocked people are still doing nowadays?
    Signal works the same but without the user tracking from Meta/Facebook. Many people use it as well but I'm surprised that a majority sticks to WhatsApp. Source: 7 months ago
  • A Practical Guide For Safety And Reporting Crimes For Our Community
    A question I often get is "Well are my text messages safe" The short answer is... Maybe? Depends on what type of phone you use, your carrier, and a bunch of other factors. One way to avoid this is to use an end-to-end encrypted text service like Signal if that is a concern of yours. VERY IMPORTANT NOTES: Telegram and WhatsApp are not secure. The way to think of this security is that if is retained by a server... Source: 7 months ago
  • Signal Public Username Testing (Staging Environment)
    The linked page is on signalusers.org, but Signal's regular home site is https://signal.org/. I'm looking all over signal.org for some link from there to signalusers.org, as that would make me more relaxed about the authenticity of the latter -- i.e., that it really is run by the same people who run signal.org. Yes, maybe I'm being paranoid. But we're talking about an app whose whole purpose is secure... - Source: Hacker News / 8 months ago
  • Breaking Global Communication Barriers
    WhatsApp and Signal: Of course I’m going to conclude with the point to point encrypted communication apps Signal and WhatsApp. Most of our clients around the world communicate in these apps more than they make phone calls or send emails. Set up an account in each app and start leveraging the text, photo, phone and video features to have easy and fast conversations with your global contacts. See https://signal.org... Source: about 1 year ago
View more

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 10 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 12 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

What are some alternatives?

When comparing Signal and osTicket, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!