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Silvertrac Software VS Five9

Compare Silvertrac Software VS Five9 and see what are their differences

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Silvertrac Software logo Silvertrac Software

Real-time incident reporting software, guard tour system, and security officer management for in-house & contract security teams.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Silvertrac Software Landing page
    Landing page //
    2023-09-18

Silvertrac Software is a top-rated security guard management system. Our team of security industry experts has developed a system designed to help security teams improve accountability & remove inefficiencies from their organizations. The entire Silvertrac team is passionate about helping security professionals gain success in the industry through thought-leadership and training.

  • Five9 Landing page
    Landing page //
    2023-05-12

Silvertrac Software

Website
silvertracsoftware.com
Pricing URL
-
$ Details
paid Free Trial $50.0 / Monthly (Unlimited users, 24/7 support & access to training documents.)
Platforms
Browser Windows iOS Android Mac OSX
Release Date
2007 October
Edit details

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Silvertrac Software videos

+ Add

How Silvertrac's Guard Management Software Works | Silvertrac Software

More videos:

  • Review - Silvertrac Software | Top Rated Security Guard Management Software

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Silvertrac Software and Five9)

Silvertrac Software

Five9

Security
100 100%
Security
0% 0
Communication
0 0%
Communication
100% 100
Security Information And Event Management (SIEM)
100 100%
Security Information And Event Management (SIEM)
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Silvertrac Software and Five9. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Silvertrac Software and Five9

Silvertrac Software Reviews

We have no reviews of Silvertrac Software yet.
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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Silvertrac Software mentions (0)

We have not tracked any mentions of Silvertrac Software yet. Tracking of Silvertrac Software recommendations started around Mar 2021.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Silvertrac Software and Five9, you can also consider the following products

Orna - Orna is cloud-based software designed specifically for the private security industry with integrated solutions for dispatchers, mobile responders, and administrators.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Versaterm RMS - Versaterm empowers Public Safety Agencies with a full suite of integrated modules and configurable solutions.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Evidence Recorder - MapScenes Systems: Software for accident and crime scene reconstruction and animation. Evidence collection and diagramming software.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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