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Simplify360 VS Bot Analytics

Compare Simplify360 VS Bot Analytics and see what are their differences

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Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Bot Analytics logo Bot Analytics

Bot Analytics is a conversational analytics tool that helps chatbot owners to improve human-to-bot communication. Identify bottlenecks, filter conversations, and understand engagement.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Bot Analytics Landing page
    Landing page //
    2023-10-05

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Bot Analytics videos

+ Add

Bot Analytics Dashboard

More videos:

  • Review - Understanding Bot Analytics

Category Popularity

0-100% (relative to Simplify360 and Bot Analytics)

Simplify360

Bot Analytics

Customer Support
100 100%
Customer Support
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100
Tool
100 100%
Tool
0% 0
Reporting Platform
0 0%
Reporting Platform
100% 100

User comments

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What are some alternatives?

When comparing Simplify360 and Bot Analytics, you can also consider the following products

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Hull - The engagement layer for the internet. Hull is a platform that offers identity management, user engagement, segmentation and targeted messaging for your app.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Drmetrix - DRMetrix is the first 24/7 commercial monitoring platform designed for the direct response television industry

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

SAP Crystal Reports - SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.

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