Site Kit by Google Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | about 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Site Kit by Google mentions (4)

• Google Tag Manager, Google Analytics, SEO

  I would start with this: https://sitekit.withgoogle.com/. Source: over 1 year ago

• Do i need the plugin GTM4WP ?

  Nice that's a really interesting suggestion didnt knew that google made a wordpress pluging to include everything. Does it include GTM, cause I didn't saw it on their website (https://sitekit.withgoogle.com/). Source: over 1 year ago

• 5 mistakes I made as a content creator

  Learning from my mistakes I am adding to my article and video drafts a special section for keywords and a checkbox list of websites which I will be using to drive traffic to my blog and channel. On my website I am using the RankMath WordPress plugin. To measure the results that my website has and how well it scores on the search engines I will be using the integrated Analytics option of RankMath, Google Site Kit... Source: over 2 years ago

• Learning in public

  I have unfinished ideas for plugins measuring websites and shops to help improve performance and sustainability. A possible first step would be adding an automated analysis to the back-end, similar to Google Site Kit's PageSpeed / Lighthouse integration for WordPress, but with a more ecologic and IndieWeb focus. - Source: dev.to / over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago