Software Alternatives, Accelerators & Startups

SKUDONET VS Zendesk

Compare SKUDONET VS Zendesk and see what are their differences

SKUDONET logo SKUDONET

Scale easy and avoid system disruptions with the ADC challengers through high availability, load balancing, security and high performance.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • SKUDONET Web Page
    Web Page //
    2024-05-23
  • SKUDONET SKUDONET WAF
    SKUDONET WAF //
    2024-05-23
  • SKUDONET SKUDONET Local Load Balancing
    SKUDONET Local Load Balancing //
    2024-05-23
  • SKUDONET SKUDONET Dashboard
    SKUDONET Dashboard //
    2024-05-23
  • Zendesk Landing page
    Landing page //
    2024-05-06

SKUDONET features and specs

  • Load Balancing : Load balance Layer 7 and Layer 4 on the OSI model like TCP, UDP and HTTP(S)
  • Global Load Balancing: DNS Load Balancing
  • IPDS: Intrussion prevention and detection system
  • DDoS: Distributed Denial of Service protection
  • Blocklist: Botnets, geo location, TOR nodes, Proxies
  • WAF: Web Application Firewall OWASP top 10
  • WAAP: Web Application and API Protection
  • Cloud Native: Ready to balance on hybrid clouds, public and on-premise

Zendesk features and specs

No features have been listed yet.

SKUDONET videos

SKUDONET Prevents SQL Injection

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to SKUDONET and Zendesk)
Web Servers
100 100%
0% 0
Customer Support
0 0%
100% 100
Network & Admin
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing SKUDONET and Zendesk.

How would you describe your primary audience?

SKUDONET's answer

Technical IT team

Why should a person choose your product over its competitors?

SKUDONET's answer

Easy to use and to manage, making the load balancing secure by default. Open source Load Balancer with cyber security capabilities

What makes your product unique?

SKUDONET's answer

SKUDONET is the first Open Source Load balancer easy to use and to manage, previously called ZEVENET.

What's the story behind your product?

SKUDONET's answer

SKUDONET was created in 2012 after analyzing other vendors offered solutions not easy to deploy and manage, with expensive maintenance costs and continued training, SKUDONETS appears as an alternative to Load Balancing making easier the integration of this technology in any environment.

Which are the primary technologies used for building your product?

SKUDONET's answer

SKUDONET is created on Linux Operating system, SKUDONET converts this General purpose operating system to a specific networking solution for Load Balancing.

Who are some of the biggest customers of your product?

SKUDONET's answer

SKUDONET previously called ZEVENET is used for many companies around the world like TATA communications, Carrefour, Volkswagen, SoftwareONE, Cloud Providers, Telecom Italia, Telefonica, etc

User comments

Share your experience with using SKUDONET and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SKUDONET and Zendesk

SKUDONET Reviews

Top 5 Open Source Load Balancers in 2024
Discover SKUDONET ADC Load Balancing Solutions, one of the formidable forces in the field of load balancing. The brand brings together a trusted team under a new brand. This forward-thinking company takes pride in its steadfast dedication to delivering unmatched performance and security at a vast scale. At the heart of SKUDONET's mission lies its state-of-the-art application...
10 Open Source Load Balancer for HA and Improved Performance
It supports advanced health-check monitoring, so faulty servers/services are out of operation quickly to provide a seamless user experience. Zevenet formerly known as Zen works well with a TCP-based protocol like FTP, SIP, SSL, HTTP, etc.
Source: geekflare.com
Top 5 Open-Source Load Balancers 2021
Available for all platforms, ZEVENET was founded in 2012 and is currently among the list of emerging favorites around the globe. Opting for easiness, it’s human nature to get swiftly attracted to the paradigms that are easy to understand and user-friendly. And as is the motto of the ZEVENET Load Balancer, it provides its users an intuitive paradigm to meet user’s load...
Source: linuxways.net

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SKUDONET mentions (0)

We have not tracked any mentions of SKUDONET yet. Tracking of SKUDONET recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing SKUDONET and Zendesk, you can also consider the following products

Haproxy - Reliable, High Performance TCP/HTTP Load Balancer

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kemp LoadMaster - L4/7 Load Balancer w SSL offload

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AWS Elastic Load Balancing - Amazon ELB automatically distributes incoming application traffic across multiple Amazon EC2 instances in the cloud.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!