Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than SkyCiv Structural 3D. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For what it's worth I did find an online structural analysis tool that seems simple enough to use and affordable called SkyCiv that I might try, but from your suggestions and the small amount of research I did since, I think I might feel more comfortable doing the calculations by hand and maybe compare my results to the software simulation as confirmation. Source: about 2 years ago
Https://skyciv.com Skyciv is a beautiful tool really worth it for students and I believe it is reasonably within your budget. Source: about 2 years ago
I've found SkyCiv which looks like it has the right level of functionality. However it's all online and if the company ever went under we'd lose the ability to access and run the models. Source: over 2 years ago
You should checkout skyciv its 14$ a month no contract for students I checked it out for a month and it was pretty cool has alot of the stuff you mentioned too. Source: about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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