Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Slickdeals.net seems to be a lot more popular than Freshdesk. While we know about 195 links to Slickdeals.net, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you check on sites like slickdeals.net, you can often find listings for ebay deals on refurbished prebuilts like this HP. It's $319 with a 5600g, 12gb ram, 256gb ssd and 1tb hdd. Source: 7 months ago
You can absolutely find a better deal than that. That hardware is quite old for the price. I'd try looking at https://reddit.com/r/buildapcsales/ for the occasional prebuilt posted there, and sites like https://slickdeals.net/ have prebuilts posted as well. Source: 7 months ago
Note: If you want to pay more for better bass the Monolith 10" THX and 12" THX subs are on sale right now too-you can read the same audioholics review on both of those models. For home theatre bass matters the most, then a good center channel, then mains, then surrounds. A Speedwoofer 10S would blow you away compared to what you have and totally elevate your system immediately-the Monolith subs are more... Source: 7 months ago
I tried to post a deal on Kobra 2 Neo (what with the "singles day" 11/11 and Black Friday sales campaigns) to https://slickdeals.net/ , the deals site - only to see it deleted within a few minutes by a moderator. Source: 8 months ago
I honestly don't know if this is a bad-okay-good-great deal but I like slickdeals.net because you can read other people's comments on the particular deal and make your down decision. Not advocating, please do your own research. Source: 10 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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