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Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Userfeed - Product feedback made for Intercom
Drift - A messaging app that helps you grow your business.
Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...
Talkus - Chat with your website users from Slack
ClearFlask - Open-source Product Feedback Tool with a Public Roadmap and Announcements.