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Smartsupp VS Pure Chat

Compare Smartsupp VS Pure Chat and see what are their differences

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Smartsupp logo Smartsupp

Drive your online sales through conversations! AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time.

Pure Chat logo Pure Chat

Pure Chat provides FREE live website support and sales chat without the hassle! It's web site chat, simplified.
  • Smartsupp Landing page
    Landing page //
    2023-07-09

Jumpstart your sales and boost conversions with Smartsupp. Our packages offer everything you need: AI, LeadGen chatbots and live chat to help you turn visitors into customers. Automate responses to repetitive questions and provide a personal touch when it matters the most. Leverage multilingual customer support and gain insights into your customer service agents' performance. If you want to use one of the world's most trusted live chat and chatbot apps, use Smartsupp.

We currently power up over 100,000 webshops and websites so they can better:

  • Chat with their customers and build powerful relationships. Our easy-to-install, fast widget is complemented by Messenger, and email, so every conversation is accessible via our mobile apps.
  • Convert visitors into customers by running powerful lead gen campaigns with automated messages and chatbots.
  • Engage both customers and visitors with our AI-powered sales and care assistants that are always available and ready to help.
  • Understand the conversation flow, how happy your customers are with your team and offering, what they ask about – but also who converts and who requires your attention.

Check Smartsupp and see what we can do for you.

  • Pure Chat Landing page
    Landing page //
    2021-10-12

Smartsupp

Website
smartsupp.com
Pricing URL
Official Smartsupp Pricing
$ Details
freemium $19.5 / Monthly
Platforms
Wordpress Prestashop Shopify WooCommerce Wix BigCommerce Magento
Release Date
2014 February
Startup details
Country
Czech Republic
City
Brno
Edit details

Pure Chat

Website
purechat.com
Pricing URL
Official Pure Chat Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Smartsupp features and specs

  • Live chat
  • Chatbot
  • Lead generation
  • AI assistant

Pure Chat features and specs

  • User-Friendly Interface
    Pure Chat offers an intuitive and easy-to-navigate interface, making it simple for both administrators and visitors to use.
  • Customizable Chat Widgets
    The platform allows extensive customization options for chat widgets, enabling businesses to match their website's branding.
  • Real-Time Visitor Analytics
    Pure Chat provides real-time analytics, allowing users to monitor visitor activity and adjust their strategies on the fly.
  • Unlimited Chats on Paid Plans
    Paid plans offer the benefit of unlimited chats, providing excellent value for businesses with high customer engagement.
  • Mobile Apps
    Pure Chat provides mobile applications for both iOS and Android, enabling users to manage chats on the go.

Possible disadvantages of Pure Chat

  • Limited Features on Free Plan
    The free plan is limited in features, which may not be sufficient for businesses looking for comprehensive chat capabilities.
  • Lack of Advanced Integrations
    Compared to some competitors, Pure Chat lacks advanced integrations with other software and platforms, limiting its flexibility.
  • No Video Chat
    Pure Chat does not offer video chat functionality, which could be a drawback for businesses looking for a more personal touch.
  • Limited Reporting
    The reporting features are somewhat basic, potentially requiring businesses to use additional tools for in-depth analytics.
  • Occasional Lag
    Some users have reported occasional lag or delay in the chat responses, affecting the real-time communication experience.

Smartsupp videos

No Smartsupp videos yet. You could help us improve this page by suggesting one.

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Pure Chat videos

+ Add

Pure Chat - Free Live Chat Software for Businesses

More videos:

  • Review - Pure Chat App Kaise Use kare

Category Popularity

0-100% (relative to Smartsupp and Pure Chat)

Smartsupp

Pure Chat

Customer Support
38 38%
Customer Support
62% 62
Live Chat
46 46%
Live Chat
54% 54
Help Desk
38 38%
Help Desk
62% 62
Chat
100 100%
Chat
0% 0

User comments

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What are some alternatives?

When comparing Smartsupp and Pure Chat, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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