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SocialPilot VS Delighted

Compare SocialPilot VS Delighted and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

SocialPilot logo SocialPilot

SocialPilot is an app designed to help businesses and professionals with social media marketing.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • SocialPilot Landing page
    Landing page //
    2023-05-11
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

SocialPilot features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

SocialPilot videos

+ Add

A Quick SocialPilot Walkthrough

More videos:

  • Review - Socialpilot - A Low Cost Hootsuite Alternative?
  • Review - Socialpilot VS Hootsuite ! The Definitve Comparison Of Social Media Marketing Softwares !

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to SocialPilot and Delighted)

SocialPilot

Delighted

Small Business
100 100%
Small Business
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Business Network
100 100%
Business Network
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using SocialPilot and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SocialPilot and Delighted

SocialPilot Reviews

10 PromoRepublic Alternatives for Social Media Managers in 2022
Over the years, I have used quite a few of the social media management packages. I always found something that jarred with each one…. until I tried SocialPilot. Not sure how many years I have been using this now, but I love it, and it forms a big part of my engagement strategy. The best thing about it is that it’s so easy to tailor messages to each channel and tag relevant...
Source: www.socialpilot.co
19 Best Twitter Automation Tools & Twitter Bots (2022)
SocialPilot believes that as a Twitter automation tool, they have everything you need to hit your social media marketing goals, and the best part is that they can help you do this at some really good pricing. They say that they offer their clients insightful analytics, as well as powerful publishing, and seamless collaborations.
Source: geekhealthjournal.com
11 of The Best Unfollow Twitter Tools
SocialPilot: SocialPilot will help you get more engagement on your content & find influencers to collaborate with. You can schedule tweets, plan campaigns, and use it as a social media management system. SocialPilot also has the option of unfollowing people who don’t follow back so there’s no need to do it manually.
Source: loriballen.com
10 iUnfollow Alternatives in 2024
SocialPilot's team-focused features make collaboration easy. Multiple users can collaborate on managing accounts while maintaining specific role-based permissions. The tool also suggests relevant content based on industry or interests, making content curation more efficient. The social inbox lets users manage comments, messages, and mentions from various platforms within a...
Source: circleboom.com
Top 10 HootSuite Alternatives that You Must Explore in 2020
You can also schedule future posts and campaigns via SocialPilot. The interface of this is user-friendly, clean, simple and easy to use.
Source: www.techykeeday.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SocialPilot mentions (0)

We have not tracked any mentions of SocialPilot yet. Tracking of SocialPilot recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 3 years ago

What are some alternatives?

When comparing SocialPilot and Delighted, you can also consider the following products

Facebook for Business - Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Buzzstream - Build Relationships. Build Buzz. Web-based software that helps the world’s best marketers promote their products, services and content.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Fomo - Fomo turns your site into the online equivalent of a busy store

Survicate - Collect feedback on your website and find out more about your visitors.

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