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SolarWinds Service Desk VS DCImanager

Compare SolarWinds Service Desk VS DCImanager and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

DCImanager logo DCImanager

DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • DCImanager Landing page
    Landing page //
    2023-06-15

DCImanager is a platform for managing physical equipment, which helps to optimize the use of computing power, improve the efficiency of the IT department, and flexibly transform the infrastructure according to business tasks.

In a single web interface, the system allows you to keep an inventory of equipment and monitor the occupancy of racks. The system also allows for remotely managing servers and power supply, configuring of networks, quickly restoring the infrastructure after failures, and monitoring the load on equipment. DCImanager is compatible with the most popular vendors' equipment.

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

DCImanager videos

+ Add

DCImanager: platform for server and data center equipment management. [Features overview]

Category Popularity

0-100% (relative to SolarWinds Service Desk and DCImanager)

SolarWinds Service Desk

DCImanager

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
30 30%
Monitoring Tools
70% 70
Service Desk
100 100%
Service Desk
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using SolarWinds Service Desk and DCImanager. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and DCImanager

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

DCImanager Reviews

11 NetBox Alternatives
DCImanager is a software that helps its users to control and manage servers, staus of global systems, network equipment, and many other useful features on a single platform. This platform is all-in-one in its qualities and provides the users with virtual and physical networks. The interface of this software is easy to use with all the tools mentioned above including a search...
Source: www.justalternativeto.com
12 Open Source/Commercial Software for Data Center Infrastructure Management
DCImanager is a platform for managing physical equipment: servers, switches, PDU, routers; and monitoring server and data center resources. It helps to optimize the use of computing power, enhance the efficiency of the IT department, and flexibly transform the infrastructure according to business tasks.
Source: www.tecmint.com

What are some alternatives?

When comparing SolarWinds Service Desk and DCImanager, you can also consider the following products

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Opendcim - a free, web based Data Center Infrastructure Management application.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Device42 - Automatically maintain an up-to-date inventory of your physical, virtual, and cloud servers and containers, network components, software/services/applications, and their inter-relationships and inter-dependencies.

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