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Sondar VS PAQATO

Compare Sondar VS PAQATO and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Sondar logo Sondar

AI powered CSAT surveys for Zendesk

PAQATO logo PAQATO

The PAQATO After-Sales E-Commerce Solution is the growth driver that makes online stores successful for tomorrow.
  • Sondar
    Image date //
    2024-09-11
  • Sondar
    Image date //
    2024-09-11
  • Sondar
    Image date //
    2024-09-11
  • Sondar
    Image date //
    2024-09-11
  • Sondar
    Image date //
    2024-09-11

Embed CSAT, CES, or NPS surveys into Zendesk workflows & email templates. Customize survey questions for more relevant feedback. Setup in less than 5 mins.

  • PAQATO
    Image date //
    2025-03-25
  • PAQATO
    Image date //
    2025-03-25
  • PAQATO
    Image date //
    2025-03-25
  • PAQATO
    Image date //
    2025-03-25

With PAQATO, online retailers offer their customers an outstanding after sales experience and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 2,300 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.

Sondar

Website
sondar.ai
Pricing URL
-
$ Details
paid Free Trial $65.0 / Monthly
Platforms
-
Release Date
2024 September
Startup details
Country
Australia
State
Victoria
City
Melbourne
Founder(s)
Li Xia
Employees
1 - 9
Edit details

PAQATO

Website
paqato.com
Pricing URL
Official PAQATO Pricing
$ Details
paid €349.0 / Monthly
Platforms
Shopify Magento WooCommerce REST API Shopware Oxid Gambio Plentymarkets Prestashop Sage Spryker Versa Commerce Wix Jimdo xt:Commerce Integromat
Release Date
2015 January
Edit details

Sondar features and specs

No features have been listed yet.

PAQATO features and specs

  • track & trace page
    Create and manage the Track & Trace page for your online shop.
  • Shipping communication
    Proactive communication during the parcel journey.
  • Shipment controlling
    BI-supported shipment controlling for fewer service requests.
  • Return portal
    Fully automated digital returns management for your online shop.

Sondar videos

+ Add

Sondar Product Demo

PAQATO videos

+ Add

PAQATO - After Sales Experience

More videos:

  • Review - Push Communication auf der Paketreise - PAQATO bei the Digital Bash - Marketing Tools

Category Popularity

0-100% (relative to Sondar and PAQATO)

Sondar

PAQATO

Help Desk
100 100%
Help Desk
0% 0
eCommerce Tools
0 0%
eCommerce Tools
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

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What are some alternatives?

When comparing Sondar and PAQATO, you can also consider the following products

Delighted - The fastest and easiest way to gather actionable feedback from your customers

parcelLab - Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.

Survicate - Collect feedback on your website and find out more about your visitors.

AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.

Nicereply - Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

PackageX Building Logistics - Building Logistics digitizes package-receiving operations and delivers world-class package management solutions.

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