Spacelift.io Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Spacelift.io mentions (67)

• How to Use Terraform Count Meta-Argument

  You can check it for free, by creating a trial account. - Source: dev.to / 5 days ago

• 26 Top Kubernetes Tools

  Spacelift is the most flexible Infrastructure as Code management platform, providing powerful CI/CD for your infrastructure. Your team can collaborate on infrastructure changes right from your pull requests. Spacelift lets you visualize your resources, enable self-service access, and protect against configuration drift. - Source: dev.to / 18 days ago

• How to Create a CI/CD Pipeline with Docker

  Selecting a managed CI/CD platform removes the hassle of configuring and scaling your pipelines. Spacelift is a specialized CI/CD platform for IaC scenarios. It goes above and beyond the support that is offered by the plain backend system. Spacelift enables developer freedom by supporting multiple IaC providers, version control systems, and public cloud endpoints with precise guardrails for universal control. - Source: dev.to / about 1 month ago

• What is Terratest and How to Use it

  Check out also how Spacelift makes it easy to work with Terraform and Terragrunt. If you need any help managing your Terraform infrastructure, building more complex workflows based on Terraform, and managing AWS credentials per run, instead of using a static pair on your local machine, Spacelift is a fantastic tool for this. - Source: dev.to / about 1 month ago

• Building the DevOps Pipeline

  Similar to application code, the infrastructure and ops team adopt Terraform to manage their AWS infrastructure, ensuring repeatability and auditability of any change performed in live environments. Similar to application code, any infrastructure changes are applied via dedicated CI/CD pipelines. To perform any necessary configuration changes, they use a configuration management tool, such as Ansible, for... - Source: dev.to / about 2 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago