Software Alternatives, Accelerators & Startups

Sparx Systems VS Intercom

Compare Sparx Systems VS Intercom and see what are their differences

Sparx Systems logo Sparx Systems

Sparx Systems Enterprise Architect is a simple yet powerful visual modeling and design software solution that enable users to model business processes, design and create software system and model-industry-based domains.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Sparx Systems Landing page
    Landing page //
    2021-10-02
  • Intercom Landing page
    Landing page //
    2023-07-05

Sparx Systems videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Sparx Systems and Intercom)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
MySQL Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sparx Systems and Intercom

Sparx Systems Reviews

40 Open Source, Free and Top Unified Modeling Language (UML) Tools
Sparx Systems is a UML design and business analysis tool for modeling, documenting, reverse engineering, building and maintaining object-oriented features. Sparx Systems specializes in high performance and scalable visual modeling tools for the planning, design, and construction of software intensive systems. Sparx Systems is a leading vendor of innovative solutions based on...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Sparx Systems. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sparx Systems mentions (4)

  • Data Modeling Tool
    Popular data modeling tools include Sqldbm, DBDiagrams, Enterprise Architect, and SAP PowerDesigner. These tools are widely used in the industry and offer powerful features such as data modeling, profiling, and visualization. Source: about 1 year ago
  • Top 9 software architecture tools
    Enterprise architect by Sparx Systems is a graphical desktop application for modelling business, IT and software systems. - Source: dev.to / over 1 year ago
  • Provision Database Schema
    You could look at Enterprise Architect by Sparx Systems (https://sparxsystems.com/). Haven't used it in a while as that's not really my approach to development, but that will do what, I think, you want. What RDBMS are you using? Source: over 1 year ago
  • UML: My Part in Its Downfall
    > Text is great, and in parallel with UML's demise, the industry got amazing at succinct technical writing: the README.md in a github repo. But sometimes a picture really is worth a thousand words and I still miss it. I think the decline in UML started with the decline of Waterfall and adopted Agile. To state it more generally, more teams adopted ways of working that had shorter feedback cycles and... - Source: Hacker News / over 1 year ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
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What are some alternatives?

When comparing Sparx Systems and Intercom, you can also consider the following products

erwin Data Modeler - erwin Data Modeler provides a collaborative environment to manage enterprise data though an...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SAP PowerDesigner - SAP PowerDesigner: Enterprise Architecture tools for digital transformation success

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Quest Software - Simplify IT management and spend less time on IT administration and more time on IT innovation. It’s time to rethink systems and information management.

Drift - A messaging app that helps you grow your business.