Software Alternatives, Accelerators & Startups

Spike VS Freshservice

Compare Spike VS Freshservice and see what are their differences

Spike logo Spike

Spike solves businesses' communication chaos by bringing together email, team chat, collaborative docs, and meetings, into one feed.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
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  • Spike Landing page
    Landing page //
    2023-11-01

Too many works apps leave us overwhelmed, frustrated and burnt out. That’s why we created Spike — By turning communication into simple conversations, you can work and collaborate seamlessly with clients and team members - in a more natural way.

Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks — to one powerful Inbox. Everything you need to get your work done is in a single feed, so you can finally give the app-switching a rest. Spike’s conversational email fuses traditional email with instant messaging — eliminating cluttered email threads. With real-time conversations and live collaboration, have better interactions and a more human communication experience. Spike is available on iOS, Android, Mac, Windows & Web.

  • Freshservice Homepage
    Homepage //
    2024-05-06

Spike features and specs

  • Notes: yes
  • Chat: Yes
  • Calendar: Yes
  • Call Conferencing: Yes
  • Task management: Yes
  • To-dos: yes
  • Team Collaboration: Yes
  • Groups: Yes
  • Email: yes
  • To Do List View: Yes
  • Messaging: Yes
  • Collaboration Tool: Yes
  • Collaborative Workspace: Yes
  • Video calling: Yes
  • Audio Call: Yes
  • Voice Messages: Yes
  • Collaborative Docs: Yes
  • Email Provider: Yes

Freshservice features and specs

No features have been listed yet.

Spike videos

Spike App - Make Your Email More Conversational

More videos:

  • Demo - Getting started with Spike
  • Review - Everything Spike can do with your email

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Spike and Freshservice)
Email
100 100%
0% 0
Project Management
0 0%
100% 100
Productivity
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Spike and Freshservice

Spike Reviews

  1. An amazing email client for teams

    Spike is the perfect email client for teams. They turn email into a live-chat-like experience, which makes email more personal, more fun, easier to manage, and it helps me and my team get things done faster. On top of that, it's packed with team features - like built-in group chats, collaborative notes (with realtime editing and commenting), tasks and to-dos, and even audio and video calls. And it's all inside one app that is built really well, UX-wise.

    It basically replaced a ton of other apps we were using internally to manage our team. A great find!

    👍 Pros:    Fast|Ui|Excellent features|Ux|Great for collaboration
    👎 Cons:    None so far

10 Best Alternatives to Microsoft Outlook to Try in 2023
Spike is one of the most innovative email solutions today. It's reimagining how email communication should look and making it easier to combine email, chat, share inbox, collaboration, and even analytics in one place.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Spike is available for Windows, Mac, iOS, and Android. There are a variety of pricing plans, including a free one. The free plan lets you connect unlimited personal accounts and use some features that are considered premium with other clients, including email snoozing and shared notes.
Source: kinsta.com
WhatsApp alternatives: Six trustworthy messaging alternatives
One of the biggest advantages Spike has is that the communication tool can be used, not just through the cross-platform web app but also through native apps for iOS, Android, Windows, and macOS. Once the account is set up, private and group conversations can easily be tracked and held from any device. All versions of Spike are free for private use – anyone wishing to use...
Source: www.ionos.com
15 Best Instant Messaging Apps for Business
Spike helps teams stay connected through group chat, conversational email and more. The app is designed to remove distractions from your inbox and chat, so you can stay focused on the task ahead.
Source: clariti.app

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Freshservice might be a bit more popular than Spike. We know about 3 links to it since March 2021 and only 3 links to Spike. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Spike mentions (3)

  • I've had it with Nine email. Alternatives?
    Try Spike Mail Truly life changing for email management! Source: over 1 year ago
  • mail app glitch
    You should consider using another mail client. I will recommend "Spike" which is found at spikenow.com. Source: over 2 years ago
  • Whats the best email client in 2021 in terms of privacy and good UI?
    If you have an IMAP email account then use Spike since there's a great Android app and it also sync on all your other devices. Source: almost 3 years ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Spike and Freshservice, you can also consider the following products

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

Basecamp - A simple and elegant project management system.

Front - The platform for exceptional customer service at scale.

Redmine - Flexible project management web application