Software Alternatives, Accelerators & Startups

Square Appointments VS Intercom

Compare Square Appointments VS Intercom and see what are their differences

Square Appointments logo Square Appointments

Add an online booking link. Easily embed the customizable widget directly on your website. Any changes to your online scheduling, prices, or services update automatically.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Square Appointments Landing page
    Landing page //
    2023-06-13
  • Intercom Landing page
    Landing page //
    2023-07-05

Square Appointments videos

Square Appointments Demo and Step by Step Setup Tutorial 2019

More videos:

  • Review - Square Appointments - 2018 UPDATE and Answers to YOUR Questions
  • Review - Getting started with Square Appointments

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Square Appointments and Intercom)
Appointments and Scheduling
Customer Support
0 0%
100% 100
Appointment Scheduling
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Square Appointments and Intercom

Square Appointments Reviews

The Best 24 Appointment Scheduling Apps and Booking Software
If you’re looking for a flexible booking and payment platform, Square Appointments is worth your consideration. Through Square Appointments, you can:
Best Salon Software 2020: The Ultimate Guide
In fact, Square Appointments is like a hybrid between a pure appointment scheduling software and an All-in-One Salon Software. When you start using Square Appointments, you also get access to their free POS system, free payment platform (only charged per transaction) and free team management features.
The 17 Best Appointment Scheduling Apps
If your business already uses the payment processing service Square, consider choosing the appointment booking app from the same company. Square Appointments is designed to help business owners get clients onto their schedule quickly and painlessly. As with any other appointment booking service, clients request appointments through an online booking page, which is based on...
Source: zapier.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Square Appointments. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Square Appointments mentions (2)

  • Best POS Solution?
    Ah I see. The driver I use has an online appointment reservation system for this. Square has an integration https://squareup.com/us/en/appointments. Source: over 1 year ago
  • Calendar options to handle personal & business schedule. I'm also lean towards being ADD with a HEALTHY dose of analysis paralysis.
    Otherwise, simplify if possible. Https://squareup.com/us/en/appointments So simple to book appointments, bill, get paid. Could be your ADD is adding a ton of unnecessary steps/details to quoting, invoicing, and billing. Source: over 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Square Appointments and Intercom, you can also consider the following products

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ManageEngine RecoveryManager Plus - RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Heroku Enterprise - Heroku Enterprise is a flexible IT management for developers that lets them build apps using their preferred languages and tools like Ruby, Java, Python and Node.

Drift - A messaging app that helps you grow your business.