Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, Staticman seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Another possible solution to add dynamic content to a GitHub website is to use staticman. On the opposite of the previous solutions using external databases, staticman creates files in your repository, updating your website statically. It is free and open-source but not as straightforward to implement as disqus. The nice thing is that it will store all your comments in your git repository, so there is no risk of... - Source: dev.to / over 2 years ago
This article is part of a series showing you how to quickly and freely build and host your own Jekyll blog on GitHub Pages. This series will also cover more advanced topics like adding a comment system directly in our code using Staticman and adding privacy-friendly but still free analytics using Umami. - Source: dev.to / over 2 years ago
We will also cover more advanced topics like adding a comment system directly in our code using Staticman and integrating free privacy-friendly analytics using Umami. - Source: dev.to / over 2 years ago
Staticman - Staticman is a Node.js application that receives user-generated content and uploads it as data files to a GitHub and/or GitLab repository, using Pull Requests. - Source: dev.to / almost 3 years ago
Jekyll - Jekyll is a simple, blog aware, static site generator.
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Hugo - Hugo is a general-purpose website framework for generating static web pages.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.
Zendesk Support - Social Customer Support and Help Desk and Ticketing