Software Alternatives, Accelerators & Startups

Storj.io VS Freshdesk

Compare Storj.io VS Freshdesk and see what are their differences

Storj.io logo Storj.io

Storj DCS is a decentralized, encrypted and fast Amazon S3-compatible object storage.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Storj.io Landing page
    Landing page //
    2023-09-20

Storj DCS offers a decentralized cloud object storage that delivers:

  • Enterprise SLAs (service level agreements)
  • Encryption by default
  • Edge-based access management for maximum privacy
  • Performance on par or even better than centralized providers
  • A simple onboarding experience with a free tier
  • Easy migration from existing without running additional software or requiring major code changes

Storj DCS is an enterprise-grade Amazon S3-compatible object storage, while leveraging the benefits of decentralization, combined with superior privacy and inherent cross-geography redundancy achieved through encryptions and erasure coding.

Storj DCS is well suited for use cases like backing up large data sets from academic research to autonomous vehicles, point-to-port file transfer for large files, software distribution or media serving. The following video which explains how Storj DCS works, streams directly from the decentralized cloud: How it works - Click here

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Storj.io

Website
storj.io
$ Details
Release Date
2020 March
Startup details
Country
United States
State
Georgia
City
Atlanta
Founder(s)
James Prestwich
Employees
50 - 99

Storj.io videos

Demo - Getting started with Storj

More videos:

  • Demo - Demo - Uploading on object on Storj
  • Review - Review of STORJ.IO distributed cloud storage
  • Review - What is STORJ coin? An Honest & In-Depth Review
  • Review - StorjShare Review 3 month update
  • Demo - Introducing Storj DCS
  • Tutorial - Uploading Your First Object to Storj DCS Using the Object Browser
  • Tutorial - Uploading Objects via GatewayMT

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Storj.io and Freshdesk)
Cloud Storage
100 100%
0% 0
Customer Support
0 0%
100% 100
Storage
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Storj.io and Freshdesk

Storj.io Reviews

Wasabi, Storj, Backblaze et al, are promising 80%+ savings compared to Amazon S3... What's the catch?
There is no data redundancy SLA for Storj DCS. So how do you explain that to your CTO/CIO/VP/SRE? To their credit, Storj DCS has enterprise-grade SLAs for most other aspects of the storage service, and it stands to reason that data redundancy should be pretty good thanks to its sprawling global network. However, for some companies, a data redundancy SLA may be a challenging...
Source: dev.to
Battle of decentralized storages: SiaCoin (SC) vs Storj (STORJ) vs Filecoin (FIL)
Storj is another open-source decentralized cloud storage creating project that looks to offer a decentralized, safe and efficient way of managing your data. The platform is Ethereum-based, meaning that the STORJ token is just one of many ERC-20 standard tokens currently being traded on the crypto markets. The company recently migrated to the Ethereum ERC20 standard as it was...

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Storj.io should be more popular than Freshdesk. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Storj.io mentions (41)

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Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Storj.io and Freshdesk, you can also consider the following products

Sia - Sia - Decentralized data storage

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Cyberduck - A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Drive - Access and sync your files anywhere

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!