Software Alternatives, Accelerators & Startups

Storyboard That VS Freshdesk

Compare Storyboard That VS Freshdesk and see what are their differences

Storyboard That logo Storyboard That

Storyboard That is the world's best online storyboard creator.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Storyboard That Landing page
    Landing page //
    2023-07-13
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Storyboard That videos

storyboard that review

More videos:

  • Review - Storyboard That, Tell Your Story in Style!
  • Review - A Review of Storyboard That

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Storyboard That and Freshdesk)
Design Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
News & Books
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Storyboard That and Freshdesk

Storyboard That Reviews

  1. I Use Storyboard That Every Day

    As a former classroom teacher of French and Spanish, English Language Arts, and Social Studies, my business now is creating resources for language teachers to tell stories and teach about culture, geography, history, and other content...in a language that may be quite new to the students. So, with that kind of work, you can bet I am always on the lookout for the best tools to visually scaffold the information so it is easier to understand through pictures, icons, and other design elements. I use Storyboard That almost every single day in my work on these materials. Since the resources are for (mostly) children and teens, I prefer a comic or cartoon-y style. Storyboard That is my go-to "character generator." I use it to make and pose characters into scenes and then I combine these groups of characters with Canva, to create PNGs that I then make into presentations for giving mini-lessons in class, texts for kids to read in class, etc. For me, Canva AND Storyboard That together are the perfect solution, and the price is right, for my purposes, as Pixton (which integrates directly with Canva) charges about $500 a year for the rights to replicate your work using their library for commercial purposes, whereas Storyboard That is only $12 or so a month, which includes that permission level for your original compositions. Pixton without that level of permission is about $40 a month, so you would need to think about what the integration of the two would be worth for you in terms of efficiency or the available images and effects in Pixton. For $144 a year, Storyboard That is an excellent option for me. And for free, you can create three active storyboards at a time, so you could potentially use it and never pay a dime.

    🏁 Competitors: Pixton
    👍 Pros:    Allows commercial use of your designs using their elements|Has a free option that allows you to make three active storyboards|Affordable price|Good range of racially-diverse characters
    👎 Cons:    Interface needs improvement|The dragging and clicking is often cumbersome for me.|No canva integration (pixton integrates with canva directly but costs substantially more)

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be a lot more popular than Storyboard That. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Storyboard That. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Storyboard That mentions (1)

  • I want to learn to letter comics. Where do I start?
    If you're feeling overwhelmed, you can also use free comic book making software like storyboardthat.com. Source: almost 2 years ago

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
View more

What are some alternatives?

When comparing Storyboard That and Freshdesk, you can also consider the following products

Storyboarder - Storyboarder makes it easy to visualize a story as fast you can draw stick figures.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Boords - Making storyboards can be fiddly.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pixton - Our goal at Pixton Comics is to enable everyone in the world to make comics.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!