Software Alternatives, Accelerators & Startups

Stripe Billing VS Malcolm App

Compare Stripe Billing VS Malcolm App and see what are their differences

Stripe Billing logo Stripe Billing

A set of tools for billing and subscriptions

Malcolm App logo Malcolm App

Customer self-service made easy
  • Stripe Billing Landing page
    Landing page //
    2023-06-22
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Stripe Billing features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Stripe Billing videos

Stripe Billing - Get Paid for your SaaS

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Stripe Billing and Malcolm App)
Recurring Billing
100 100%
0% 0
Customer Support
0 0%
100% 100
Recurring Subscription Billing
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Stripe Billing and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Stripe Billing and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Stripe Billing seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Stripe Billing mentions (4)

  • How to tell a client to pay their bill???
    Stripe is pretty great for this, specifically: https://stripe.com/billing. Source: about 2 years ago
  • Apple and Google must allow other payment systems, new Korean law declares
    Stripe Billing[1] only charges 0.5% for this. Apple's offerings may have been good when the alternative was software sold on physical CD's in a store, but compared to the alternatives today there is no way 30% is by any means fair or reasonable. The 30% commission is essentially monopoly rents. 1. https://stripe.com/billing. - Source: Hacker News / almost 3 years ago
  • Testing Payments with Stripe’s New Postman Collections
    Stripe builds payments infrastructure for the internet and exposes APIs for a variety of use cases. To improve the overall developer experience, we recently launched our own team profile on the Postman Public API Network to help anyone explore our payment, billing, and identity APIs. - Source: dev.to / almost 3 years ago
  • Two months in: How the SaaS that was built in 7 days is going
    Yup that's what stripe does. Go check it out? https://stripe.com/billing. Source: almost 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Stripe Billing and Malcolm App, you can also consider the following products

Chargebee - Chargebee lets you manage subscriptions and payments at scale, handle custom recurring billing scenarios, reduce subscription churn and simplify accounting.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Zuora - Zuora creates cloud-based software on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a subscription business.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Chargify - Chargify is the best online billing software for all of your Recurring Billing needs. Learn more about simplifying your Subscription Billing today.

Zendesk Support - Social Customer Support and Help Desk and Ticketing