Subreddit Stats Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Subreddit Stats mentions (271)

• Ask HN: Reddit died, nothing took its place. What will happen when HN dies?

  See https://subredditstats.com/ (Comments per day, Posts per day). - Source: Hacker News / 7 months ago

• "We have a subreddit recap at home" The subreddit recap at home:

  However, using subredditstats.com we can get a few insights into how the year has gone. It just won't look as pretty. Source: 7 months ago

• Ask HN: What was the outcome of Reddit blackout?

  The end result was a stalemate. Reddit did not change any of its policies. Enough of the people responsible for posting and managing content left the platform. Here's a fun thing to look at, https://subredditstats.com/ for any major subreddit, e.g.: https://subredditstats.com/r/worldnews https://subredditstats.com/r/explainlikeimfive https://subredditstats.com/r/videos All of the most popular subreddits show a... - Source: Hacker News / 7 months ago

• Could 2024 be a nightmare year for reddit?

  Reddit is the other place where huge political slap fights happened for America and a few others with massive legions of bots flooding the site with Qanon and Pizzagate making debuts here from 4chan, now its in a weaker position to fight bots than before and helmed by a man who thinks conspiracies are good. Posts and content uploads have slowed to a crawl, with what I see as a rapid rise of bot comments and posts.... Source: 9 months ago

• Why I Made a Pseudo Game Engine with SvelteKit

  So there is this website called subredditstats.com. You enter a subreddit's name and it lists a bunch of subreddits along with the percentage of user overlap with the entered subreddit. Ranging from 100% to 1%. - Source: dev.to / 11 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago