Software Alternatives, Accelerators & Startups

Success.ai VS LiveAgent

Compare Success.ai VS LiveAgent and see what are their differences

Success.ai logo Success.ai

Achieve unmatched growth with Success.ai. Dive into 700M+ B2B leads and benefit from unlimited emails, automated warmups, and AI-powered writing.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Success.ai Landing page
    Landing page //
    2023-11-14

Success.ai is the ultimate solution for supercharging your outreach. It combines cutting-edge AI technology with a range of powerful features, including lead identification, email personalization, campaign tracking, and unlimited email sending to verified leads.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Success.ai features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Success.ai videos

No Success.ai videos yet. You could help us improve this page by suggesting one.

Add video

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Success.ai and LiveAgent)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Lead Generation
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Success.ai and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Success.ai and LiveAgent

Success.ai Reviews

  1. Elevate with Success.ai

    Success.ai has made a big difference in how I improve myself. it helps me a lot with personalized advice and suggestions from a lot of different topics. it's easy to use and I like being part of a friendly community that keeps me motivated, Success.ai is a must-have for anyone who wants to do better and reach their goals.

    ๐Ÿ Competitors: Insightful.io
    ๐Ÿ‘ Pros:    Personalized content|Diiverse content|Supportive community|User friendly interface|Continuous updates and improvements
    ๐Ÿ‘Ž Cons:    None
  2. Empower Your Email Marketing Journey

    I recently started using success.ai for my email marketing campaigns.one of the features that really impressed me is the AI-powered email writer.It makes crafting personalized emails a breeze and has saved me a ton of time.

  3. Providing Everyone with Simple and Efficient Emailing

    Having a smart friend who writes effective emails is similar to having Success.ai. It's not just about sending messages; it's about real connections. You may easily connect with over 700 million professionals by using Success.ai. The way Success.ai streamlines cold emailing and makes it simple and effective is cool. When done correctly, cold emailing may revolutionize the growth of your business. You may try it out for free for 14 days and have access to a tonne of potential leads. Although there have been a few reported bugs, they are infrequent and hardly a deal-breaker. Because of Success.ai's effectiveness, users adore it overall. To put it briefly, Success.ai is essential for optimizing and enhancing email marketing. It is a game-changer for business growth with its extensive database, intuitive design, and dependable support.

    The best part? Success.ai has your back 24/7 with a dedicated support team, so you're never left hanging.

    ๐Ÿ‘ Pros:    A huge database full of possible leads|Easy to employ|Enjoy a 14-day free trial of it.|A helpful support staff that is always ready
    ๐Ÿ‘Ž Cons:    While a few users have noticed minor problems, they don't appear to be major ones.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing Success.ai and LiveAgent, you can also consider the following products

Instantly - Build your own infinitely scalable cold email outreach system with Instantly.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SmartLead.ai - Email Automation Platform

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

lemlist - Send emails that get replies ๐Ÿ’Œ

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.