Software Alternatives, Accelerators & Startups

Success Systems PlatformPOS VS Zendesk

Compare Success Systems PlatformPOS VS Zendesk and see what are their differences

Success Systems PlatformPOS logo Success Systems PlatformPOS

PlatformPOS an all-in-one point of sale system designed for convenience retail, inventory management, increasing sales and customer experience

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Success Systems PlatformPOS Landing page
    Landing page //
    2023-06-30

Success Systems own point-of-sale system - PlatformPOS. It is an all-in-one register that is designed for the convenience retail space. With that in mind our system fully integrates with back office, scan data rebate reporting, and loyalty programs.

*Accessible: 15" touch screen display as well an equal customer facing display to increase engagement and more easily readable *Scalability: Supports multi-location sites and can be setup using role-based access to control user rights allowing it to fit any and all your needs *Powerful: Fast backend POS to speed up checkout, keep the line moving and increase sales *Storage: Backs up sales, items and promotions so you wont lose your history *Compatible: Instant register updates and more when using our back office ePB *Payment Processing: Accepting all payment types (EBT, Debit, Credit, Cash, Contactless Pay) and EMV Compliancy

  • Zendesk Landing page
    Landing page //
    2024-05-06

Success Systems PlatformPOS features and specs

  • Inventory Managment: Yes
  • Storage: Yes
  • Touchscreen: Yes
  • Payment processing: Yes
  • Reports & analytics: Yes
  • Role Based Access Control: Yes
  • Integrations: Yes
  • Accounting Integration: Yes
  • Barcode Printing: Yes
  • EMV-ready PIN pad, barcode scanner and cash drawer(s): Yes
  • Returns: Yes
  • Remote Access: Yes
  • Loyalty / Promotion Programs: Yes
  • Scan Data: Yes
  • Rebates: Yes
  • Scalability: Yes
  • Transfers: Yes
  • Time Clock: Yes

Zendesk features and specs

No features have been listed yet.

Success Systems PlatformPOS videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Success Systems PlatformPOS and Zendesk)
POS
100 100%
0% 0
Customer Support
0 0%
100% 100
Retail POS Software
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Success Systems PlatformPOS and Zendesk

Success Systems PlatformPOS Reviews

We have no reviews of Success Systems PlatformPOS yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Success Systems PlatformPOS mentions (0)

We have not tracked any mentions of Success Systems PlatformPOS yet. Tracking of Success Systems PlatformPOS recommendations started around Mar 2022.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Success Systems PlatformPOS and Zendesk, you can also consider the following products

SmartPOS - SmartPOS is a customizable point of sales application for the retail or restaurant sales in a winery tasting room or wine bar.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Passport POS System - Convenience Store POS: Tomorrow's technology, today.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!