Zoho CRM - Omnichannel CRM for Businesses of all sizes
Screets - Screets is self hosted Live Chat!
Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.
Open Web Analytics - Open Web Analytics - Web Analytics – Open Source Web Analytics Framework