Software Alternatives, Accelerators & Startups

SummitVista.io VS Freshdesk

Compare SummitVista.io VS Freshdesk and see what are their differences

SummitVista.io logo SummitVista.io

Summit Vista end to end short and long term property management

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • SummitVista.io Landing page
    Landing page //
    2023-11-19
  • Freshdesk Landing page
    Landing page //
    2022-01-28

SummitVista.io

Pricing URL
-
$ Details
paid Free Trial $20.0 / Monthly (per house)
Platforms
AWS Google Chrome Amazon Desktop Firefox Chrome OS

SummitVista.io features and specs

  • Owner Panel: Live Revenue and Expense Data
  • Manager Panel: Listing properties automated, accounting, task management, tax, and inventory are all from one panel
  • Guest Panel: Smart sensors controlled and connected to Alexa

Freshdesk features and specs

No features have been listed yet.

SummitVista.io videos

No SummitVista.io videos yet. You could help us improve this page by suggesting one.

Add video

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to SummitVista.io and Freshdesk)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Construction
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing SummitVista.io and Freshdesk.

What makes your product unique?

SummitVista.io's answer

Vista stands out for its comprehensive and user-friendly rental management software, offering seamless integrations with major booking platforms and robust automation tools making owners and managers life easy, increasing profits and offering guests comfort.

Why should a person choose your product over its competitors?

SummitVista.io's answer

Comprehensive Integration: Vista offers seamless integration with major booking platforms like Airbnb, Booking.com, and VRBO, making it easier for property owners to manage listings across multiple channels.

Automation Features: The platform provides robust automation tools for tasks like messaging, booking management, and pricing, which can save time and reduce manual effort.

User-Friendly Interface: Vista is known for its intuitive and easy-to-navigate interface, making it accessible for users regardless of their technical expertise.

Customization and Flexibility: It allows customization to meet specific needs of property managers and owners, offering flexibility in managing various aspects of rental properties.

Comprehensive Reporting and Analytics: The software includes detailed reporting and analytics features, helping users to make informed decisions based on data.

Reliable Customer Support: Vista is recognized for its strong customer support, providing timely and helpful assistance to users.

Scalability: It is suitable for both small property owners and large-scale rental businesses, demonstrating scalability and versatility.

How would you describe your primary audience?

SummitVista.io's answer

Small to Medium-sized Property Owners: Individuals or entities owning a few properties who seek to streamline their rental operations.

Large-scale Rental Businesses: Companies managing a significant portfolio of rental properties who require robust tools for efficiency and scalability.

Professional Property Managers: Professionals dedicated to managing vacation rentals on behalf of owners, needing a comprehensive tool for all aspects of property management.

Tech-savvy Entrepreneurs: Individuals who are comfortable with technology and looking to optimize their rental business through automated software solutions.

Real Estate Investors: Investors in the vacation rental market who need efficient management solutions to maximize ROI from their properties.

Hospitality Sector Professionals: Those with backgrounds in hospitality seeking to enhance guest experiences through improved management of their properties.

Multi-channel Renters: Property managers who list on multiple platforms (like Airbnb, Booking.com, VRBO) and need an integrated solution to manage all listings centrally.

What's the story behind your product?

SummitVista.io's answer

"Summit Vista: The Smart Revolution in Rentals"

In the world of vacation rentals, a new star emerged: Summit Vista. Born from the insightful minds of property owners, it filled a crucial market gap: a real-time Owner/Investor Panel for live financial tracking, a feature as elusive as a unicorn in a business suit.

Summit Vista wasn't just a management tool; it was a game-changer. It boasted a comprehensive manager panel, blending accounting, inventory, tax, and task management into a seamless symphony. But the real showstopper? Smart sensors making buildings intelligent, ensuring guest comfort and safety like a high-tech, non-judgmental butler.

Property owners now manage with ease, investors track revenues like watching live sports scores, and guests relish stays in these seemingly self-aware accommodations. Summit Vista isn't just a platform; it is a revolution, transforming buildings into savvy, sustainable havens, one smart sensor and app at a time.

And that is just the beginning.

Which are the primary technologies used for building your product?

SummitVista.io's answer

Our own proprietary software stack and our own micro sensor technology. We host it on AWS cloud so it is secure and agile and with low latency that is highly scalable.

Who are some of the biggest customers of your product?

SummitVista.io's answer

Large real estate owners, short term property management companies and a few hotels are our biggest customers.

User comments

Share your experience with using SummitVista.io and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare SummitVista.io and Freshdesk

SummitVista.io Reviews

We have no reviews of SummitVista.io yet.
Be the first one to post

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SummitVista.io mentions (0)

We have not tracked any mentions of SummitVista.io yet. Tracking of SummitVista.io recommendations started around Nov 2023.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing SummitVista.io and Freshdesk, you can also consider the following products

Procore - Procore is the world's most widely used construction project management software. Easy to use, mobile platform with unlimited user licenses.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Spectrum - Browser-based app to visualize the frequencies of an audio file.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Corecon - Corecon offers integrated estimating, project management, and job costing for small to medium-sized construction companies.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!