DataKnowl is a versatile CRM and Customer Service platform designed to transform how businesses interact with their customers. It integrates a user-friendly CRM, an efficient Business Phone System, and an omni-channel Cloud Contact Center to offer seamless communication across various channels, including voice, email, chat, and social media. This ensures businesses can provide a consistent and personalized customer experience.
The platform also features a straightforward Support Ticketing System, streamlining the process of managing and resolving customer inquiries efficiently. What truly distinguishes DataKnowl is its cutting-edge AI-based Virtual Agents. These agents can automate a myriad of customer service tasks, from answering FAQs to guiding through transactions, effectively acting as an extended arm of your customer service team.
Moreover, DataKnowl introduces the concept of V-Force, a Virtual Workforce powered by these Virtual Agents. This innovative approach allows businesses to deploy Virtual Receptionists and other automated roles that can handle appointments, bookings, and provide information, among other tasks. This not only enhances the customer experience by ensuring quick and accurate responses but also significantly reduces the load on human agents, allowing them to focus on more complex and sensitive interactions.
By leveraging the power of AI and automation, DataKnowl aims to revolutionize customer engagement and workforce management. It is the ideal platform for businesses looking to boost their customer service efficiency, enhance customer satisfaction, and drive operational growth in the digital era.
No DataKnowl videos yet. You could help us improve this page by suggesting one.
Based on our record, Superhuman seems to be more popular. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Remember I said that some apps address these issues much better than others? Recent famous examples are Linear and Figma. Both have disrupted incredibly competitive markets by being technologically superior. Other examples are Superhuman and a decade prior, Trello. When you look into what they did, you discover that they all converged on very similar patterns, and they all developed their respective... - Source: dev.to / 21 days ago
Then there is the mother of all. Superhuman, advocating for productivity in emails:. - Source: dev.to / about 2 months ago
Email is one of those unavoidable things that can eat up a ton of our time -- while causing a great deal of anxiety to boot. Superhuman is an AI-powered email app designed for busy professionals seeking a blazingly fast email experience. With dozens of features like automatically prioritizing emails based on the recipient, follow-up reminders, automated phrases and email copy, along with event scheduling,... - Source: dev.to / 11 months ago
Other tools I use: Superhuman for Email, Akiflow for tasks and calendar, Roam for notes/PKB, and one sec to reduce opening distracting apps. Source: about 1 year ago
For example, I love Slack (https://slack.com) when it has clear rules around its use. In the case of our team that was that stuff on slack wasn't urgent, but a way to note things that we would like from others when they had a moment. If we wanted something urgent we would go and talk to them. I also really liked Notion (https://www.notion.so) for organising thoughts, and ideas. I like Asana (https://asana.com) for... Source: about 1 year ago
Airmail - Airmail is a lightweight and lightning fast mail client for Mac.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
The Bat - The Bat! is a secure desktop email client for Windows, designed to protect your correspondence against third-parties and to save your time.
Zoho CRM - Omnichannel CRM for Businesses of all sizes
Mailspring - Mailspring is a mail client for Mac, Windows and Linux.
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies