Software Alternatives, Accelerators & Startups

Superhuman VS Intercom

Compare Superhuman VS Intercom and see what are their differences

Superhuman logo Superhuman

Superhuman is an email management tool.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Superhuman Landing page
    Landing page //
    2023-07-24
  • Intercom Landing page
    Landing page //
    2023-07-05

Superhuman

Pricing URL
-
Platforms
MacOS Windows Android iOS
Release Date
-

Intercom

Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Superhuman videos

How Superhuman Email Works

More videos:

  • Review - Why paying $360 for Email is Worth it | My Superhuman Workflow
  • Review - Future Superhuman Features & $30 Pricing

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Superhuman and Intercom)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Productivity
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Superhuman and Intercom

Superhuman Reviews

Superhuman vs. Gmail: A Tale of Two Email Experiences
It's important to note that Superhuman doesn't offer a free version or trial, which could be a drawback for those who prefer to test a service before committing to a subscription. However, Superhuman does provide a 14-day, money-back guarantee, allowing users to explore the the email software platform's capabilities and determine if it aligns with their email management...
Source: tatem.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Superhuman should be more popular than Intercom. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Superhuman mentions (25)

  • Are Sync Engines The Future of Web Applications?
    Remember I said that some apps address these issues much better than others? Recent famous examples are Linear and Figma. Both have disrupted incredibly competitive markets by being technologically superior. Other examples are Superhuman and a decade prior, Trello. When you look into what they did, you discover that they all converged on very similar patterns, and they all developed their respective... - Source: dev.to / 21 days ago
  • Should we be adding Keyboard Shortcuts to our websites?
    Then there is the mother of all. Superhuman, advocating for productivity in emails:. - Source: dev.to / about 2 months ago
  • 25 Best Productivity Apps: 2023 Review Guide
    Email is one of those unavoidable things that can eat up a ton of our time -- while causing a great deal of anxiety to boot. Superhuman is an AI-powered email app designed for busy professionals seeking a blazingly fast email experience. With dozens of features like automatically prioritizing emails based on the recipient, follow-up reminders, automated phrases and email copy, along with event scheduling,... - Source: dev.to / 11 months ago
  • What are your top productivity tools?
    Other tools I use: Superhuman for Email, Akiflow for tasks and calendar, Roam for notes/PKB, and one sec to reduce opening distracting apps. Source: about 1 year ago
  • What tools help you in your leadership role?
    For example, I love Slack (https://slack.com) when it has clear rules around its use. In the case of our team that was that stuff on slack wasn't urgent, but a way to note things that we would like from others when they had a moment. If we wanted something urgent we would go and talk to them. I also really liked Notion (https://www.notion.so) for organising thoughts, and ideas. I like Asana (https://asana.com) for... Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Superhuman and Intercom, you can also consider the following products

Airmail - Airmail is a lightweight and lightning fast mail client for Mac.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

The Bat - The Bat! is a secure desktop email client for Windows, designed to protect your correspondence against third-parties and to save your time.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mailspring - Mailspring is a mail client for Mac, Windows and Linux.

Drift - A messaging app that helps you grow your business.