Software Alternatives, Accelerators & Startups

Support.cc VS Amazon Textract

Compare Support.cc VS Amazon Textract and see what are their differences

Support.cc logo Support.cc

by 500apps

Amazon Textract logo Amazon Textract

Easily extract text and data from virtually any document using Amazon Textract. Textract goes beyond simple optical character recognition (OCR) to also identify the contents of fields in forms and information stored in tables.
  • Support.cc Landing page
    Landing page //
    2023-04-07

Support.cc by 500apps is an all-in-one helpdesk ticketing system that provides faster and better support for your customers. It helps in providing customer support, enhancing productivity, boosting customer satisfaction, saving time and cost. You can manage tickets and provide a knowledge base in your customer support software to take care of all of your customer needs with very little effort. Get access to 30+ apps for $14.99 per month.

  • Amazon Textract Landing page
    Landing page //
    2023-04-13

Support.cc

Website
support.cc
$ Details
freemium $14.99 / Monthly
Platforms
Browser Web Linux Google Chrome
Release Date
2018 September

Support.cc features and specs

  • Ticket management: Yes
  • Knowledge Base: Yes
  • Advanced Reports: Yes
  • Helpdesk Automation: Yes
  • Task management: Yes
  • Workflow Management: Yes
  • Contact management: Yes
  • Group Categorization: Yes

Amazon Textract features and specs

No features have been listed yet.

Support.cc videos

No Support.cc videos yet. You could help us improve this page by suggesting one.

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Amazon Textract videos

Amazon Textract: First Look

More videos:

  • Review - AWS re:Invent 2018 – Announcing Amazon Textract
  • Review - Introducing Amazon Textract: Now in Preview

Category Popularity

0-100% (relative to Support.cc and Amazon Textract)
Customer Service
100 100%
0% 0
OCR
0 0%
100% 100
Help Desk
100 100%
0% 0
Image Recognition
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Support.cc and Amazon Textract

Support.cc Reviews

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Amazon Textract Reviews

2019 Examples to Compare OCR Services: Amazon Textract/Rekognition vs Google Vision vs Microsoft Cognitive Services
Pricing: Amazon Rekognition, Amazon Textract, Google, Microsoft. We don't really care which one you use, but Microsoft did best by our sample data. Textract was a very close second if you only need its headline feature: extracting text from digital documents. If someone wants to email bill -at- amplenote.com with comparable data for other images/services, I can try to...

Social recommendations and mentions

Based on our record, Amazon Textract seems to be a lot more popular than Support.cc. While we know about 35 links to Amazon Textract, we've tracked only 1 mention of Support.cc. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Support.cc mentions (1)

  • Tips to Improve Your Companies' Customer Service Online
    If you want a cheat on customer management, Support.cc is just the thing for you. It is a Helpdesk Software that will take your customer support to another level. Source: almost 2 years ago

Amazon Textract mentions (35)

  • Ask HN: How to OCR a PDF and preserve whitespace?
    Did you try textract? https://aws.amazon.com/textract/ In my experience it works amazingly well with columns / tabulated content. - Source: Hacker News / 21 days ago
  • Classifying and Extracting Data using Amazon Textract
    Amazon Textract has an Analyze Lending API for evaluating and categorizing the documents contained in mortgage loan application packages, as well as extracting the data they contain. The new API can assist in processing applications quicker and with minimal errors, therefore improving the end-customer experience and lowering operational costs. - Source: dev.to / 5 months ago
  • Ask HN: OCR for 100 year old (German) handwritten cursive script?
    You could try something like https://aws.amazon.com/textract/ or https://cloud.google.com/vision/docs/handwriting. Both have support for modern handwriting. I don't know if it will work with a script written a century ago though. - Source: Hacker News / 5 months ago
  • Deploy and Test AWS Step Functions with Node.js
    Create a main.js file inside the look-for-github-profile-step project folder. Implement the code that parses the resume and plucks the GitHub profile URL. This step function is responsible for using Textract (an AI service from AWS) and passing state back to the state machine. - Source: dev.to / 9 months ago
  • Automate invoice processing using AWS Textract
    The primary challenge in processing invoices is extracting the relevant data. This is where Amazon Textract can help. It is a service provided by Amazon Web Services (AWS) that uses advanced Machine Learning (ML) algorithms to automatically extract structured and unstructured data from scanned documents, images, and PDF files. It can detect typed and handwritten text in different types of documents including... - Source: dev.to / 10 months ago
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What are some alternatives?

When comparing Support.cc and Amazon Textract, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

DocParser - Extract data from PDF files & automate your workflow with our reliable document parsing software. Convert PDF files to Excel, JSON or update apps with webhooks.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nanonets OCR - Intelligent text extraction using OCR and deep learning

Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

ABBYY FineReader - ABBYY's latest PDF editor software, FineReader 16 you can easily convert files like PDF to Excel, PDF to Word, edit, share, collaborate & more with this PDF editor!