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Support Hero VS Amplitude

Compare Support Hero VS Amplitude and see what are their differences

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Reimagine how you connect with prospects and customers featured
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  3. » Reviews
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Support Hero logo Support Hero

Educate your customers through self-help support

Amplitude logo Amplitude

Mobile analytics: come with questions, leave with answers
  • Support Hero Landing page
    Landing page //
    2023-07-31
  • Amplitude Landing page
    Landing page //
    2023-10-06

Support Hero videos

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Amplitude videos

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Amplitude Review

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Category Popularity

0-100% (relative to Support Hero and Amplitude)

Support Hero

Amplitude

Customer Support
100 100%
Customer Support
0% 0
Analytics
0 0%
Analytics
100% 100
Help Desk
100 100%
Help Desk
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Support Hero and Amplitude

Support Hero Reviews

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Amplitude Reviews

Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Amplitude, a leading analytics platform, offers a standout feature called the Growth Discovery Engine, which utilizes predictive analysis to help businesses foresee behaviors that lead to significant user growth.
Source: medium.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Amplitude, a leading analytics platform, offers a standout feature called the Growth Discovery Engine, which utilizes predictive analysis to help businesses foresee behaviors that lead to significant user growth.
Source: rishikap372.medium.com
Find the Best Mixpanel Alternatives for Your Product Team
As with Mixpanel, you’ll still have to decide on the exact events you want to track upfront, with no guarantee that you’ll end up with the data you need to make fully informed decisions. After it’s set up, some non-analyst customers still find Amplitude frustrating. While there are plenty of options for slicing and dicing data in the Amplitude UI, the tool offers limited...
Source: heap.io

Social recommendations and mentions

Based on our record, Amplitude seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Support Hero mentions (0)

We have not tracked any mentions of Support Hero yet. Tracking of Support Hero recommendations started around Mar 2021.

Amplitude mentions (38)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Amplitude.com — 1 million monthly events, up to 2 apps. - Source: dev.to / 5 months ago
  • Which analytics tool do you use for your Android/iOS apps?
    * [Amplitude](https://amplitude.com/) Would like to know what you use for your startup and what you like/dislike in these tools today. - Source: Hacker News / 11 months ago
  • Ask HN: Who is hiring? (July 2023)
    Context | London, UK | Full-time | Onsite | https://getcontext.ai | B2B SaaS We’re building the analytics stack for generative AI text interfaces: think [Amplitude](https://amplitude.com/) for ChatGPT. Thousands of businesses are building new products and features using LLMs, and they need a new analytics stack to help them understand user behaviour and build great product experiences. Check out our product demo... - Source: Hacker News / 12 months ago
  • Has anyone found a great solution for building analytics in your app?
    I think you might have the term of art wrong - it sounds like you're looking for a charting library, rather than an analytics tool? (most folks assume analytics in the sense of product analytics, like https://plausible.io/ or https://amplitude.com/). - Source: Hacker News / about 1 year ago
  • Running an A/B Test in Android Kotlin Using ConfigCat and Amplitude
    But how can you be sure you’re making the right changes? It’s impossible to read your clients’ minds, but A/B testing might just be the next best thing. In this article, I’ll guide you through conducting an A/B test on an Android (Kotlin) application using ConfigCat’s feature flag management system and Amplitude. - Source: dev.to / about 1 year ago
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What are some alternatives?

When comparing Support Hero and Amplitude, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

SkipFlag - AI knowledge base that builds itself from your communication

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

KISSmetrics - Giving you the knowledge you need to make better decisions. Kissmetrics is a revolutionary person-based analytics platform for your whole team. Get product, sales, marketing, customer support working together to improve the metrics that matter.

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